Social Media Engagement Specialist - BYU-Pathway ; Part-Time, Student Employee

Overview

Job Description This part-time position typically works (Monday – Friday between the hours of 8 am - 5 pm). This position is a remote position.

This part-time position requires applicants to be authorized to work in the United States without sponsorship and to reside and perform the work in Utah or Idaho. Applicants MUST reside in Utah or Idaho to be eligible for this job. If you are a BYU-Pathway student who lives anywhere other than Utah or Idaho, please reach out to the CAREER SERVICES team for opportunities in your area.

BYU-Pathway CAREER SERVICES information is available from BYU-Pathway.

Essential Functions:

• Connect with individuals through DMs, comments, and groups across Facebook, Instagram, and Linked In.
• Help create moderation guidelines to filter out inappropriate comments.
• Track engagement trends to inform marketing strategy (e.g., common questions, most engaged audience segments, etc.).
• Organize and share insights to help shape the social media strategy and to provide context to personas.
• Explore opportunities to proactively engage with relevant content and communities via social media.

Minimum Qualifications:

• Currently pursuing a degree in Marketing, Communications, or a related field at BYU, Ensign College or BYU-Idaho.
• Native-level English proficiency is required. Ability to speak Spanish, Portuguese, or French is preferred, but not required.
• Currently lives in Utah or Idaho. Able to work remotely.
• Active on social media and familiar with DMs, comments, and groups across platforms.
• Strong written communication skills with the ability to engage professionally and empathetically in online conversations.
• Basic understanding of online community norms, appropriate tone, and brand representation.
• Ability to identify inappropriate, spammy, or harmful comments and flag/escalate as needed.
• Organized and detail-oriented; able to track interactions, trends, and observations consistently.
• Comfortable summarizing insights and sharing them clearly with a team (written summaries, slides, or spreadsheets).

• Experience managing or moderating a brand, organization, or student group’s social media accounts.
• Familiarity with content moderation best practices or platform community guidelines.
• Experience using social media analytics tools (native platform insights, Hootsuite, etc.).

• (Required) Resume
• (Preferred) Cover letter addressed to the BYU-Pathway Marketing Team

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings—giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world.

They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.