Digital Strategist & Analyst, Reputation Management

About ACC

Stripe is a part of ACC, the Acceleration Community of Companies. ACC is an integrated team of cutting-edge media, marketing, and communications companies, offering best-in-class marketing solutions where strategy, technology, and creativity converge.

We are looking for a Digital Strategist & Analyst who combines technical skills with strong writing ability to support our reputation management practice. This role sits at the intersection of data analysis, brand strategy, and digital communications.

You will work on reputation management initiatives across platforms including Reddit, Wikipedia, and various content channels. The ideal candidate is equally comfortable diving into data, crafting compelling copy, and developing strategic recommendations for clients facing complex online reputation challenges.

This is a role for someone who can think strategically and execute tactically, with a passion for understanding how online ecosystems work and how to navigate them effectively.

• Monitor and analyze online reputation across search, AI-powered results, social, Reddit, Wikipedia, and review platforms
• Develop and execute strategies to improve client visibility and reputation across digital channels
• Research and understand platform-specific dynamics, community norms, and content policies
• Identify reputation risks and opportunities, providing actionable recommendations

• Write and edit content for various platforms that align with leadership direction and support reputation-driven initiatives.
• Develop messaging frameworks and content strategies aligned with reputation goals
• Create clear, compelling copy that meets platform guidelines and audience expectations
• Support content optimization for search visibility and engagement

• Conduct competitive and landscape analysis to inform reputation strategies
• Pull, organize, and analyze data from multiple sources to track reputation metrics and campaign performance
• Develop reports that clearly communicate findings, insights, and recommendations
• Stay current on platform algorithm changes, policy updates, and industry trends

• Use analytics and monitoring tools to track reputation signals and measure impact
• Support SEO and content initiatives with technical analysis and optimization
• Assist with data collection, automation, and reporting processes

We want someone who is curious, resourceful, and can think on their feet. The ideal candidate understands that reputation management requires both strategic thinking and tactical execution, and is excited to work across the full spectrum.

As part of our interview process, we will present a scenario-based exercise to see how you approach a real-world reputation challenge.

• 3+ years of experience in reputation management, digital strategy, and analytics
• Strong writing and editing skills with the ability to adapt tone and style for different audiences and platforms
• Proficiency with analytics tools and comfortable working with data (Excel, Google Analytics, social listening tools)
• Familiarity with online platforms, including Reddit, Wikipedia, review sites, and social media
• Understanding of SEO principles and content optimization
• Strong research skills and attention to detail
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Curiosity about how online communities and platforms operate

• Experience with reputation management or crisis communications
• Background in journalism, PR, or content marketing
• Technical skills such as basic HTML, data analysis, or familiarity with automation tools
• Agency experience

• Opportunity to work across a variety of brands and industries
• A growing team with room for development and advancement
• Collaborative agency culture that values data-driven thinking
• Competitive compensation and benefits
• A hybrid schedule between remote work and our Midtown Atlanta office