Marketing Operations Associate

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.

We are looking for a Marketing Operations Associate. Omada’s Marketing team is focused on the second part of Omada’s mission – to engage people in lifelong health. We understand our audience and know what makes Omada special. Connect these two things to help members become successful in their health journeys.

As a Marketing Operations Associate at Omada Health, you’ll work with internal stakeholders to schedule, build, launch, and report on consumer-facing campaigns in Braze. You’ll be directly responsible for guiding end users throughout their Omada journey from Day 1 of their program through messaging (email, push notifications, and SMS). These campaigns will require advanced data analysis and attention to detail. Beyond your weekly campaign work, you’ll own strategic initiatives to evolve our craft and scale our efforts.

Working with the Marketing Operations Associate Manager to plan, build and deploy high impact campaigns, you’ll work cross functionally with Omada’s Product Team and Omada Health as a whole to build/execute test strategies, advise on campaign deployment, maintain campaign success and member satisfaction. Successful messaging is integral to reaching Omada program members and helping them be successful in this journey, notifying them about new program features, lessons and more.

As a Marketing Operations Associate at Omada Health, you’ll work with internal stakeholders to build, QA, troubleshoot and launch campaigns through Braze. You’ll also be directly responsible for understanding the complex nature of our data structure to better drive campaign success. Beyond your weekly campaign work, you’ll own strategic initiatives to evolve our craft and scale our efforts.

Working in tandem with the Marketing Operations Manager to plan, build and deploy high impact campaigns, this role is extremely important to Omada Health as a whole. Successful messaging campaigns through email, app push notifications, and SMS are integral to a seamless user experience.

• Have 2+ years of marketing automation experience in Braze
• Project management skills: you are able to work in a fast paced environment and manage your time and projects without dropping deadlines
• Previous experience building and executing on complex test designs
• Database management expertise: you are comfortable working with data to manage distinct contact lists/segments
• Experience with marketing and project management tools
  - Braze, Asana, basic data analysis, data manipulation and analysis in spreadsheets
• Fundamental understanding of, and basic proficiency in HTML and CSS
• Competitive salary with generous annual cash bonus
• Equity Grants
• Remote first work from home culture
• Flexible vacation to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

• Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
• Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.

Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1…