Junior Community Manager

We’re Spin, a creative-first social agency based in London, working worldwide. Since 2016, we’ve grown from a tiny team into a 100+ strong global collective of creatives, strategists, content creators, paid social experts, and client service pros- united by one belief: social isn’t the cherry on the cake, it’s the whole damn cake.

Fiercely independent and deeply curious, we craft social strategies that drive real business growth across Instagram, Tik Tok, X, Linked In, and Facebook—from viral trends to scroll-stopping paid creative.

We partner with brands including Google, Five Guys, Fortnum & Mason, Instax, Fujifilm, and Princes’, and we’re proud of our culture: a 4.5★ Glassdoor rating, multiple industry awards, recognition as one of the Top 100 Best Places to Work, and European Social Media Agency of the Year 2025.

If you want to do bold work, with smart people, for brands that push culture forward - welcome to Spin.

Less about us, more about you.

We are looking for a high-energy, digitally native Junior Community Manager to be the “voice” of our clients. This isn’t just about just replying to comments; it’s about building brand affinity through witty, timely, and strategic engagement across diverse sectors.

Still keen?

• Reactive Management:
  Monitoring notifications across platforms (primarily Instagram, Tik Tok, Linked In) and responding to comments/DMs within set SLAs.
• Proactive Engagement:
  Identifying “out-of-home” conversations, finding relevant trending topics or creator posts where our clients can jump in to add value or humour.
• Tone of Voice (ToV) Adherence:
  Switching seamlessly between different brand personas (e.g., from a professional B2B tone to a chaotic Gen‑Z Tik Tok brand).
• Escalation:
  Identifying potential PR crises or customer service issues and flagging them to the Account Lead immediately.

• Platform Fluent:
  They live on Tik Tok and Instagram; they understand the “unwritten rules” of different social subcultures.
• Strong Copywriter:
  Able to write short, punchy, and grammatically correct copy.
• Resilient:
  Comfortable handling high-volume workloads and the occasional “troll” with grace.
• Experience:
  
  1–2 years (preferably agency‑side, but client‑side is fine if you have worked on multiple brands at once).

• Start Date:
  
  ASAP
• Salary Bracket: £27,000‑£30,000 depending on experience
• Hours:
  
  38 hours, 5 days a week (Mon‑Fri)
• Location:
  
  Remote, or if based in London:
  Borough (hybrid - 2 days in the office per week, Tuesday + Thursday)
• Contract:
  
  Permanent, Full‑Time

• A chance to play a part and make a difference in a young, rapidly developing agency whilst building your career.
• Celebrate your wins with our quarterly bonus scheme - earn up to an impressive 20% additional salary. Cha‑ching!
• Embrace the freedom of our flexi‑working policy. No need to ask permission; grab your laptop, kick back in your favourite spot, and let the productivity flow from the comforts of home.
• Explore the world with our remote working policy, allowing you to work from anywhere (yes, even abroad!) for a whole month each year.
• Enjoy a well‑deserved 25 days of holiday, with the option to snag more through our incentive scheme.
• Look forward to Fridays with 4 PM finishes. Start your weekend early and recharge those batteries.
• Put your health as a #1 priority with our excellent Vitality insurance.
• Bond with the team with team outings, monthly social events, and an epic annual trip. We know how to have fun; trust us.

• Always Be Curious:
  We thrive on curiosity. It's the driving force behind great marketing. We encourage you to explore the "what ifs" and freely experiment.
• Think Big, Create Magic: we stand out by thinking big and pushing creative boundaries. You'll have the opportunity to solve unique problems and create content that captivates.
• Move Quick, Stay Agile:
  Social media moves fast, and we move even faster. Be prepared to seize opportunities quickly.
• Make It Count:
  You only get one chance to do what you do, and we make every moment matter. Your time at Spin, client campaigns, and creative work should leave a lasting impact.
• Expect Excellence:
  At Spin, you'll be part of a team constantly striving for the highest standards.

At Spin, we foster a vibrant work environment that thrives on diverse perspectives and creative ideas. As strong advocates for inclusion and representation, we actively encourage applications from individuals of all backgrounds, regardless of race, disability, religion, gender identity, sexual orientation or age. Beyond compliance, we take pride in building a dynamic work environment that fosters creativity and champions inclusion, diversity, and representation.