Communications Manager

Overview

Job Title: Communications Manager

Reports to: Senior Director, Corporate Communications

Date Effective: 01/21/26

Position

Purpose:

The Communications Manager is a strategic communications partner responsible for leading and engaging communications for assigned departments and their leaders. This role goes beyond message delivery to actively shape communication strategy, ensuring priorities, initiatives, and narratives are clearly aligned to business objectives and organizational direction. As part of the Strategic Communications and Insights team, this role works closely with leaders to understand goals, challenges, and audiences, then develops thoughtful, proactive communication approaches that inform, engage, and drive alignment.

The Communications Manager brings a disciplined, audience-focused mindset to internal and external communications, applying principles of positioning, messaging, and channel strategy. This role balances strategic counsel with hands on execution and serves as a trusted advisor to leaders, not simply a request-based resource. It plays a critical role in enabling leaders to communicate effectively, strengthening departmental alignment, and supporting enterprise priorities in service of our purpose of making healthcare work better for everyone.

• Strategic Communications Leadership for Assigned Departments
  • Partnering with leaders to shape communication strategies aligned to departmental and enterprise goals
  • Proactively identifying communication needs and opportunities rather than reacting to requests
  • Translating strategy, initiatives, and change into clear, compelling communications for internal audiences
  • Advising leaders on messaging, timing, cadence, and channels to maximize engagement and clarity
  • Creating leader ready communications including talking points, presentations, internal announcements, and written updates
  • Ensuring consistency of voice, tone, and messaging across departments and channels
  • Measuring effectiveness of communications and applying insights to continuously improve impact
• Planning and Execution Across Channels
  • Plan, develop, and execute communications across internal and select external channels, including SharePoint, Teams, internal email platforms, events, and enterprise presentations
  • Developing communication plans that reflect audience needs, desired outcomes, and channel strategy
  • Managing execution from concept through delivery, ensuring quality, accuracy, and alignment
  • Maintaining content calendars and coordinating timing across departments
  • Ensuring content is accessible, well organized, and current
• Governance, Standards, and Enablement
  • Applying corporate messaging frameworks, terminology standards, and style guidelines
  • Supporting review and approval processes for communications
  • Creating tools, templates, and best practice resources that enable leaders and teams to communicate more effectively
  • Helping raise the overall standard of communications across the enterprise
• Role Impact Statement
  • This role is essential to ensuring leaders are equipped to communicate with intention and impact. By acting as a strategic advisor and hands on executor, the Communications Manager strengthens alignment, improves engagement, and ensures communication is treated as a strategic lever rather than a transactional task.

• Educational Requirements Required:
  Bachelor’s Degree in Marketing, Communications, Journalism, or related field or equivalent experience
• Experience Minimum of 3 to 5 years of experience working in marketing and/or communications in the healthcare, life sciences, and/or technology fields.

• Detail-oriented program manager who can lead the execution of a communication plan from development to delivery.
• Skilled listener who has a knack for asking good questions — you seek to understand, you want to learn more, and you desire to know the who, what, why, when, and how of a problem, a solution, a strategy, etc.
• Skilled writer who can communicate simply, find the heart of a message, and finesse the most impactful points for each audience.
• Experienced communicator who digs in to find the…