Marketing Business Partner

Overview

Mission Pet Health is seeking a Marketing Business Partner to join our rapidly growing, dynamic team. In this critical role, you will be the lifeline for our animal hospital leaders, helping ensure they have the marketing plans, training, support, and analytics needed to be successful. You are the swiss army knife of the marketing team, becoming a power user in each tool and system, evaluating hospital performance, and working with Regional Operations leaders to determine where marketing support is needed.

You will be the “marketing BFF” to our hospital managers.

• Become a power user in field and consumer-facing marketing tools and systems
• Create and implement marketing plans to address specific issues hospitals are facing
• Develop processes and tools to proactively monitor hospital performance
• Analyze and report marketing campaign performance
• Collaborate with your team in developing training, workshops, webinars, documentation, and marketing playbooks
• Train and coach hospital managers and field leaders in the use of those systems and campaigns
• Introduce new hospitals to the Mission family, and marketing capabilities, tools, and systems that support them
• Collaborate with marketing team and operations to onboard hospitals onto marketing platforms
• Develop and transition hospitals websites over to Mission platform
• Support hospitals in review management and PR crisis/situations
• Support operations and hospital teams in re-branding efforts and de novo locations
• Build relationships with our field leadership teams, and become the go-to person for them in Marketing
• Continually educate yourself in local marketing tools and new opportunities, and bring those to the team to develop in support of our field teams

• Bachelor’s degree or higher in Business, Marketing, Advertising, PR, or similar
• Understanding and use of local business marketing tools – websites, Google analytics, Google My Business, online reviews, social media, local advertising, paid search, loyalty programs, referral programs
• Project coordination across multiple active work streams
• Ability to work with Excel and Google Sheets to perform basic analysis and calculations
• Basic graphic design skills with tools like Canva;
  Adobe Creative Suite is a major plus
• Work and experience in human or animal health care a plus
• High level of adaptability to unanticipated changes
• Passion for innovation and creative thinking, with a relentless drive to deliver tangible business results
• Strategic thinking and ability to manage vendor deliverables
• Excellent communication, written and presentation skills
• Detail-oriented, organized with strong planning, organizational, and project management skills
• Experience providing project status reports to senior executives
• Ability to make tough decisions, hold people accountable, and manage risk and ambiguity
• Ability to build rapport and establish positive working relationships with co-workers, clients, and management
• Use data to take informed risks, exercise good judgment, and embrace change
• Ability to consistently meet or exceed deadlines

As part of the Mission Pet Health Home Office team, you’ll be joining a collaborative group of professionals dedicated to supporting our hospital teams and shaping the future of veterinary medicine.

• Competitive Compensation
• Competitive salary and a comprehensive benefits package
• Total Wellbeing:
  Health, Dental, and Vision insurance, plus 24/7 access to doctors through Teladoc
• Financial Health: 401k with generous company match, Life Insurance and Short-Term Disability options
• Commitment to Growth:
  Opportunities for upward mobility and career growth within a rapidly expanding organization
• A Collaborative Culture:
  Nationwide community of over 20,000 veterinary professionals and a Home Office team aligned with WAG values
• Valuable Perks:
  Generous paid time off and company-wide holidays, discounted veterinary care for your pets, and access to an online discount platform

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on the medicine, their patients, and their team culture. Learn more at

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.