ECommerce Manager

About Nature's Sunshine:

Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being.

We are seeking a detail-oriented, tech-savvy eCommerce Manager to join our digital team. In this role, you will be responsible for optimizing our digital storefront, managing product information, and driving online sales through strategic merchandising and content management. The ideal candidate will have a strong understanding of eCommerce platforms, excellent organizational skills, and a passion for delivering exceptional customer experiences.

• Merchandising & Product Management:
  Develop and implement merchandising strategies to maximize product visibility and sales. Conduct regular audits of product listings and optimize positioning, content, and promotional messaging to drive conversion rates.
• Content Management:
  Create, edit, and maintain engaging product descriptions, marketing copy, and promotional content across all digital channels. Ensure all content is accurate, SEO-optimized, and aligned with brand voice and guidelines.
• Landing Page Development:
  Design and build high-converting landing pages for campaigns, promotions, and product launches. Test variations to optimize user experience and conversion metrics.
• Product Data & Item Creation:
  Manage product information architecture, including creation of new SKUs, attribute mapping, categorization, and digital asset organization. Maintain data integrity and consistency across all eCommerce systems.
• Analytics & Performance Reporting:
  Conduct basic analytics research to track key performance indicators (KPIs) such as conversion rates, average order value, traffic sources, and user behavior. Prepare actionable insights and recommendations based on performance data.
• Platform Administration:
  Manage daily eCommerce platform operations, including order monitoring, inventory updates, and technical troubleshooting on our commerce platform.
• Cross-Functional Collaboration:
  
  Work closely with marketing, creative, product, and operations teams to ensure seamless execution of campaigns and initiatives.
• Testing & Optimization:
  Conduct A/B testing on product pages, promotional messaging, and checkout flows to continuously improve performance and user experience.

• 5+ years of eCommerce experience in a fast-paced retail or direct-to-consumer environment
• Demonstrated experience with eCommerce platform management and optimization
• Knowledge of basic coding languages (HTML, CSS, JavaScript) or front-end development concepts
• Strong understanding of eCommerce best practices, including product merchandising, conversion optimization, and analytics
• Proficiency with content management systems and basic data analysis tools
• Excellent written and verbal communication skills
• Strong organizational and project management abilities
• Ability to multitask and prioritize in a deadline-driven environment

• Experience with Optimizely Commerce (or other enterprise eCommerce platforms)
• Experience in the supplements, health, fitness, or nutrition industry
• Familiarity with SEO principles and tools
• Experience with email marketing platforms and marketing automation tools
• Google Analytics or advanced analytics knowledge

Work Schedule

• Monday – Thursday:
  On-site in Lehi, UT office
• Friday:
  Work from home

• Competitive salary and benefits package
• Professional development and growth opportunities
• Collaborative and innovative work environment
• Access to industry tools and learning resources

Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people worldwide.

And through our commitment to sustainable processes, renewable energy usage, and waste reduction initiatives, we're devoted to preserving nature and its power for future generations.

We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion, and belonging ensures that every employee is treated with fairness and respect. Because doing what's right in the right way is how we succeed as a company and a society.

Nature's Sunshine manufactures natural herbal products that share the healing power of nature with everyone. We are focused on preserving nature's power for future generations, through sustainable practices, reducing waste and using 100% renewable energy at our manufacturing facility.