Public Relations & Communications Director - Morristown, NJ or Local Remote NJ area.

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.

For more information about Crum & Forster, please visit our website:

Information about the Role, Line of Business and Team:

The Public Relations & Communications Director will develop and execute external communications strategies and programs to support C&F’s business objectives and coordinate efforts to raise awareness of C&F and its employees’ subject matter expertise.

This role will proactively cultivate the role PR serves throughout the company and communicate a uniform view of the corporate culture, customers and employees to lead the development of strategic messaging and communications that resonate with targeted external audiences.

What you will do:

• Proactively develop and execute thoughtful PR strategies to raise the profile and enhance the image of C&F, its leadership and subject matter experts through traditional, non-traditional, and digital external channels
• Execute the public relations/media relations strategy for C&F and its divisions – serving to raise the profile and enhance the image of C&F, its various divisions, and business units
• Stay current with corporate strategies and initiatives, and optimize messaging and content development
• Serve as a trusted strategic communications advisor to business leadership by tracking key issues, analyzing potential media implications and developing key messages in coordination with business communicators and other relevant stakeholders
• Monitor and analyze industry and competitive trends that impact the businesses
• Recommend and implement action plans in conjunction with senior leadership during crises
• Collaborate with other Marketing Communications team members to ensure cross-functional alignment

Key Responsibilities:

• Support the AVP, Public Relations & Communications, and collaborate with the other Public Relations & Communications Director to design impactful communications programs that inform and raise awareness of C&F’s business lines, capabilities, and subject matter experts
• Support media relations, including direct interface with reporters, arranging staff and member interviews, writing and distributing press releases, developing a contact database for trade and national media, identifying and pitching stories, and maintaining strong relationships with trade, business, non-traditional and top-tier media
• Train appropriate spokespeople to ensure consistency of message for presentations and media engagement
• Collaborate on content for the company’s website, intranet and social media channels, crafting consistent messaging and positioning, meeting C&F communications strategic goals
• Collaborate with marketing counterparts to align communications strategy, and create and articulate clear, compelling narratives around visions, priorities, and business themes
• Copy edit collateral to maintain consistent voice and brand representation
• Develop subject matter expertise in the A&H and P&C industries, as well as the issues that impact our business, our customers and the competitive landscape

• Analyze media and develop monthly, quarterly, and annual media activity reports, as needed
• Develop and proactively maintain award opportunities – soliciting potential entrants and facilitating submissions, whenever appropriate, as well as coordinating honorees’ needs
• Identify, track and report…