ECommerce DTC Coordinator

Hiring:
Full‑time eCommerce DTC Coordinator – Remote – $9,600 – $13,200/yr

Revolutionizing beauty since 2003,
Revolutionary Beauty Co. introduced the game‑changing edgeless sponge that has transformed beauty routines worldwide. They lead the market with eco‑friendly tools, plant‑based sponges, and skin‑loving formulas. The company is expanding into high‑performance makeup products, delivering pro‑level results to everyday users. The culture is fast‑paced and collaborative, valuing autonomy, accountability, and creativity.

WeAssist is not your typical staffing firm. Founded by Reef Colman five years ago, we connect skilled remote talent with top U.S. businesses. We prioritize people with competitive benefits, career growth, community involvement, and a strong commitment to social impact initiatives. Join a team that values you and your success.

• Integrity – Lead with honesty and do the right thing.
• Communication – Speak clearly and listen attentively.
• Expectation Setting – Clarity is everything.
• Reiteration – Practice active listening.
• Major Ownership – No excuses, only accountability.
• Radical Transparency – Honest, fearless communication.
• Proactive Effort – Prevent problems before they arise.
• Emotional Intelligence – Manage emotions, not react.
• Direct Discussion & Strategic Collaboration – Resolve issues directly.
• One More Mindset – Push beyond limits.

• DTC Channel Operations & E‑Commerce Management
  • Support Shopify, Meta, Tik Tok Shop, and Amazon storefronts.
  • Maintain accurate, up‑to‑date product listings and draft pages.
  • Update promotions, product features, and assortments.
  • Collaborate with the Director of DTC and an external email agency on promotions and editorial content, including bi‑weekly strategy calls.
  • Maintain Shopify website, inventory, launches, and troubleshoot issues.
  • Assist in managing subscriptions, loyalty programs, and ratings & reviews.
  • Support emerging platforms (Tik Tok Shop, etc.) and update product feeds.
• Team Coordination & Communication
  • Liaison between internal teams and external partners (agencies, influencers, affiliates).
  • Ensure timely communication, balancing internal (60%) and external (40%) interactions.
• Content & Affiliate Coordination
  • Partner with retail marketing and social media to align website and email content.
  • Assist in briefing and scheduling paid media and on‑site content.
  • Submit creative requests and manage timelines with the Marketing Operations Manager.
• Performance Tracking & Reporting
  • Monitor e‑commerce metrics: sessions, conversion rates, AOV, ROAS, and email campaign results.
  • Provide performance updates and insights to the Director of DTC.
  • Track customer sentiment, including positive and negative reviews.
• Influencer & Affiliate Program Support
  • Manage communication and logistics for affiliate and influencer partnerships.
  • Respond to inquiries to engage and onboard influencers.
  • Assist with Amazon and Tik Tok influencer programs using Levanta.
  • Coordinate cross‑functional collaboration with retail, creative, social media, and operations teams.
  • Review Management (Nice‑to‑Have): respond to reviews and report trends.

Review this document first:
Recruiting Process Overview

Our client is on a mission to elevate their DTC business, which drives 15% of company revenue. We need a go‑getter to optimize operations, streamline processes, and support the DTC leader. This role offers impact, strategic influence, and rapid growth in a high‑velocity environment.

The client is a beauty industry trailblazer with award‑winning, sustainability‑focused products. They maintain a flat structure, empowering employees to own roles, take initiative, and grow in both personal and professional dimensions.

• Fast‑track growth opportunities.
• High‑impact role with direct influence on revenue.
• Right‑hand to leadership.
• Autonomy & ownership.
• Continuous learning in a fast‑moving e‑commerce space.
• Recognition within a small, collaborative team.
• Creative freedom.
• Supportive culture that celebrates wins.

• 13th‑month bonus.
• Permanent remote work.
• Health, dental, and mental‑health insurance.
• Performance‑based raises.
• Prizes and additional bonuses.

• Fixed rate: $9,000 – $13,200 per year.
• Full‑time, 8:30 AM – 5:00 PM EST.
• Remote; work from anywhere within the U.S.

• Business casual attire in virtual meetings.
• Professional home office setup: reliable camera, microphone, and Wi‑Fi.

• Shopify
• Performance analytics tools (Google Analytics, Marketing Analytics, etc.)
• Communication tools:
  Asana, Slack, Microsoft Teams
• Marketing automation:
  Klaviyo, Meta Ads Manager, Meta Business Suite, Google Ad Words
• Affiliate platform:
  Levanta