Assistant Communications & Marketing Delivery Partner

In line with our redeployment policy, we’ll prioritise applications from National Trust employees who are under formal notice of redundancy.

We’re looking for an Assistant Communications & Marketing Specialist Delivery Partner to join our team in London and the South East and help bring our stories to life. This is a fantastic opportunity to support property, regional and national colleagues in creating engaging content that inspires people to connect with nature, beauty, and history. This is a part‑time role offering 22.5 hours a week.

This is a fixed‑term contract that ends when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 6 months.

You’ll be part of the Trust’s Specialist Delivery team: a flexible resource of specialist skills and expertise. As one of a multidisciplinary team of experts, including curators, fundraisers, building surveyors and project managers, you’ll be working with others to help make things happen.

As this role covers the London and South East region, your contractual place of work will be the nearest National Trust regional office to your home. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

You’ll be supporting the delivery of effective communications and marketing consultancy services across London and the South East, creating, coordinating and collating content across channels such as email, digital, and social media, ensuring it’s audience‑led and aligned with our brand. You’ll be monitoring effectiveness and provide insight to improve engagement and drive visits, assisting with coaching and training property teams to build local capability in marketing and communications.

You’ll help with planning and delivering proactive campaigns, ensuring alignment with the National Audience Plan. You’ll provide hands‑on support for requests, research, and information gathering, and contribute to cost‑effective solutions.

Applications from redeployed employees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• Content Creation & Channel Management – Ability to create and manage engaging content across digital, social, and email channels while maintaining brand standards.
• Communication & Relationship Building – Ability to communicate effectively and build strong relationships with internal teams and external stakeholders.
• Planning & Delivery Support – Ability to support the planning and delivery of marketing and communications activities, managing priorities and deadlines.
• Learning & Development – Ability to seek opportunities for personal growth and share learning to foster innovation and best practice.
• Operational & Financial Support – Ability to support cost‑effective delivery, including procurement coordination and budget monitoring.

Additional criteria for all other applicants:

• Understanding of social media best practice
• Ability to use data and insight to inform decisions and improve engagement
• Understanding of audience‑led approaches to marketing and communications

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days…