Social Media Executive; Junior

Department
:
Marketing

Reports to
:
Digital Marketing Manager

Location
:
Maddox Street, London

Contract
: 6-month fixed term, with the potential to become a permanent role based on performance

Working pattern
:
Office-first - 4 days in the office, 1 day working from home (first month fully in-office for onboarding)

We are seeking a Junior Social Media Executive to support the day-to-day running of Maddox Gallery’s social channels. This is an execution-focused role for someone early in their career who is organised, detail-oriented, eager to learn and passionate about art and culture.

You will focus primarily on content execution, scheduling, community support, and event coverage, working closely with the Digital Marketing Manager and the wider Marketing Team. Guidance, structured development support and regular check-ins will ensure that priorities and workload remain clear.

This role is ideal for someone looking to build strong social media fundamentals within a collaborative gallery environment, with the opportunity to progress into a longer-term position.

• Support the creation and adaptation of platform-first content across Instagram, Tik Tok, Linked In and other key channels.
• Assist with maintaining the content calendar and scheduling posts accurately and on time.
• Prepare content for announcements, exhibitions, partnerships, and events, ensuring alignment with brand tone and visuals.
• Create and adapt assets in Canva (Adobe tools optional).
• Support pre-publish quality assurance, including formatting, tagging, links, and caption accuracy across platforms.
• Source occasional user-generated or partner content, ensuring correct permissions and credits where required.

• Monitor comments and direct messages daily, escalating sales or high‑value client enquiries to the appropriate team members.
• Maintain a professional, discreet, and brand‑appropriate tone at all times.
• Monitor and moderate comments to protect brand reputation, escalating sensitive issues where necessary.
• Share recurring audience themes or sentiment insights with the team to help inform content planning.

• Support social coverage during private views and key gallery moments, including capturing behind‑the‑scenes content.
• Occasional work outside standard hours may be required - this will be planned in advance and balanced fairly with time off in lieu.
• Capture and preserve event content for future storytelling and reference.

• Assist the Partnerships, Events and Public Relations Manager with basic research, coordination, and administrative support for creators and collaborators.
• Help maintain simple trackers for deliverables and timelines, with core social delivery remaining the primary focus of the role.
• Collect performance screenshots and post links from collaborations to support reporting and learning.

• Keep assets, captions, and schedules well organised and clearly documented to support smooth approvals and collaboration.
• Assist with performance tracking using tools such as Sprout Social, Meta Business Suite, and Linked In analytics (training provided).
• Maintain simple reporting sheets or dashboards to ensure data is consistent and easy to reference over time.
• Help benchmark results against previous periods and identify high-performing formats, themes, or content styles.
• Support light competitor and inspiration monitoring, sharing relevant examples and learnings with the team.
• Contribute observations on content performance - strategic interpretation remains team‑led.

• Over time, assist with the creation of new paid social advertisements, working alongside the Marketing Director to understand which content performs best across paid channels.

• Support the team with occasional drafting and formatting for leadership social posts, ensuring tone and polish match Maddox standards.

• Posts are delivered on time, accurate and on‑brand.
• Community responses are professional, calm and…