Client Service Manager

Hypeyeti Marketing Pvt. Ltd. is actively seeking a dedicated and experienced Client Service Manager to lead client communication, manage relationships, and serve as a strategic link between clients and internal teams. We are looking for a professional with a strategic mindset, exceptional communication skills, and the ability to build and maintain strong, long-term client partnerships.

Job Type: On-Site
Salary: Starting from NRs. 30,000/- (No limit for deserving candidates)
Office

Location:

Ekantakuna, Lalitpur
Work Hours: 10 AM to 6 PM (Monday to Friday)

• Bachelor’s degree in Business, Marketing, Communication, or a related field.
• 1–2 years of experience in a similar role within a marketing agency.
• Hands-on experience managing ATL (TV, radio, print), BTL (events, activations), and TTL (integrated) campaigns.
• Excellent communication, interpersonal, and presentation skills.
• Strong understanding of digital and traditional marketing strategies.
• Familiarity with social media platforms (Facebook, Instagram, Tik Tok) and website development concepts (hosting, domains, CMS, etc.).
• Problem-solving attitude with the ability to work under pressure and manage multiple projects.
• Ability to coordinate and conduct client-related shoots, including managing logistics and creative direction.

Roles and Responsibilities:

• Serve as the primary point of contact for clients and ensure their needs are understood and met on time.
• Lead and manage ATL, BTL, and TTL campaign planning, execution, and reporting.
• Work closely with the Operations Manager, Marketing Strategist, and Creative Team to ensure smooth project delivery.
• Prepare and present proposals, quotations, agreements, and campaign reports.
• Maintain clear and consistent communication between clients and internal teams.
• Anticipate client needs, resolve issues proactively, and contribute to overall client satisfaction.
• Assist in onboarding new clients and ensuring a seamless client experience from start to finish.
• Monitor performance metrics and suggest improvements for long-term campaign success.

Company Benefits:

• 5-day work week (Monday to Friday).
• Work-from-home permitted for required situations.
• Friendly and Collaborative learning environment.