Restoration Project Manager

SERVPRO - Southbury/Torrington is hiring a Restoration Project Manager
!

SERVPRO - Southbury/Torrington offers:

• First-class compensation

As the Restoration Project Manager
, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Manage customer expectations.
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors.
• Verify and order proper materials for jobs.
• Be a team player.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Attend weekly meetings to review job progress and success.
• Attend monthly team meetings.
• Participate in recruiting, hiring, and training restoration teammates.

Position Requirements

• Valid driver’s license
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience
• IICRC certification a preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Flexible work from home options available.

Compensation: $75,000.00 - $ per year

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy!

We look forward to hearing from you.