Chief of Staff

The Chief of Staff exists to close the gap between CEO Megan Hyatt Miller's visionary output and the accomplishment of the company's goals.

Megan's highest value to Full Focus is her ability to see what the company should become, make high-quality strategic decisions, act as its primary thought leader and intellectual property steward and creator, and spread the message of Full Focus to those who need it.

For Megan to make her highest and best contribution, goal-related projects must be sequenced and planned, cross-functional coordination must happen, operational rhythms must be designed and maintained, performance must be tracked, and presentations must be prepared. Megan possesses neither passion nor proficiency in these areas. Without a competent professional to own them, they will go undone or fall on Megan to do — both of which represent a strategic risk to the business.

Above all, the Chief of Staff owns Megan's clarity and focus. They determine what she should be working on and when, then ensure that everything outside of that is handled — through their own work, systems they build and manage, and the coordination of internal and external resources.

The goal is a CEO who knows exactly what she's responsible for this week, this month, and this quarter, and who has the freedom to focus there because the operational and logistical scaffolding is fully provided for.

This role requires a rare capacity for adaptability. Megan's personal circumstances — her health and her family — will at times require sudden course corrections. The Chief of Staff must be able to absorb those disruptions and keep the work moving without requiring Megan's compliance with rigid systems or processes. The scaffolding must flex to her reality, not the other way around.

Importantly, this role does not treat Megan's short Follow Through (Kolbe) or her frustration with Tenacity and Enablement (Working Genius) as problems to solve within her. They are fixed features of her design, not character flaws. The Chief of Staff's job is to make those gaps structurally irrelevant — building underneath her rather than asking more of her.

1. Execution

The Chief of Staff directly executes or delegates the operational and follow-through work that Megan is accountable for but not suited to own. This includes:

• Translating Megan's strategic direction and goals into sequenced project plans with clear owners, timelines, and dependencies
• Building and delivering presentations, reports, and executive communications on Megan's behalf (including Keynote decks, board materials, and team-facing deliverables)
• Gathering, synthesizing, and presenting financial and non-financial performance data in the format and cadence Megan requires for decision-making
• Delegating projects and tasks to internal team members and external resources on Megan's behalf, and owning accountability for their completion
• Managing cross-functional coordination required for goal-related initiatives, ensuring the right people are aligned without pulling Megan into the middle of it
• Partnering with Meeka to ensure Megan's schedule reflects her priorities—the CoS determines what gets on the calendar;
  Meeka executes the scheduling
• Processing and evaluating incoming requests for Megan's time, attention, or involvement (particularly from Marketing and other departments) and determining the appropriate response, escalating only what genuinely…