Sr Change Manager; Zero Defect Start Up - Remote

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management.

As part of CEVA’s Contract Logistics transformation strategy, the CL NEXTGEN program is executing a multi-year deployment of the Manhattan Associates IT stack—including Manhattan Active Warehouse Management System (WMS) and Order Management System (OMS)—across 50+ CEVA-operated warehouse sites in the United States over the next 3 to 7 years.

This enterprise program represents one of the most significant technology and process transformations in CEVA’s North American Contract Logistics network. To ensure adoption, readiness, and sustained operational success, CEVA is seeking an experienced Change Manager to lead change management oversight and execution across the CL NEXTGEN deployment program.

As the Senior Change Manager – CL NEXTGEN Manhattan Active WMS/OMS Deployment, you will be responsible for leading and governing the change management strategy supporting CEVA’s multi-site deployment of Manhattan Active WMS and OMS across North America.

This role will ensure operational teams are prepared to adopt new systems, processes, and ways of working by driving structured management practices across stakeholder engagement, communications, training coordination, readiness planning, and post-go-live adoption support.

You will partner closely with Program Leadership, Site Operations, Super Users, Training Teams, Process Engineers, and IT delivery teams to ensure change impacts are understood, communicated, and successfully embedded into warehouse operations. This role requires strong leadership, communication skills, and the ability to influence at all levels of the organization.

• Develop and lead the enterprise change management strategy for the CL NEXTGEN Manhattan Active WMS/OMS deployment across North America.
• Establish standardized change management tools, templates, and deployment playbooks to support consistent execution across 50+ sites.
• Define change governance routines, adoption KPIs, readiness metrics, and escalation protocols aligned with program leadership expectations.
• Ensure change management activities are fully integrated into site deployment project plans and program delivery milestones.

• Partner with warehouse operations leadership to identify change impacts, adoption risks, and site readiness requirements.
• Build strong relationships with site General Managers, Operations VPs, and regional leadership to ensure sponsorship and engagement throughout each deployment wave.
• Align key stakeholders across IT, Operations, Training, and Business Process Engineering to ensure consistent messaging and adoption support.
• Serve as a key escalation point for organizational resistance, readiness concerns, and adoption barriers.