Lead HubSpot Solutions Consultant
Coeur d Alene, Kootenai County, Idaho, 83814, USA
Listed on 2026-03-12
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Management
Business Management, Business Analyst -
Business
Business Management, Business Analyst
US-based Remote Role
OVERVIEWAre you a Hub Spot expert with strong people‑management skills? Then this player‑coach role is perfect for you!
Simple Strat is a growing Diamond‑level Hub Spot Solutions Partner and we're also known for managing the largest Hub Spot tutorial channel on You Tube:
Hub Spot Hacks. We’re well on our way to creating significant impact in the Hub Spot community and have an immediate need for a team lead in our consulting group.
The Lead Hub Spot Solutions Consultant is a dynamic player‑coach role responsible for both delivering high‑level Hub Spot consulting and leading a pod of 4‑5 Hub Spot Solutions Consultants. This role focuses on ensuring the delivery team maintains high utilization, adheres to project budgets, and provides exceptional client service. Simultaneously, the Lead will manage their own portfolio of client relationships (approximately 50% billable capacity), applying their deep expertise to solve complex Hub Spot challenges, drive measurable results, and shape the company’s go‑to‑market strategies.
Our team enjoys the flexibility and autonomy of a fully remote work environment, along with a tight‑knit vibe that’s typically only found among in‑person teams.
Please note that we are only considering US‑based people with proven Hub Spot expertise and management experience in a professional services setting. If that doesn’t describe you, please keep an eye out for other upcoming roles from our team.
KEY RESPONSIBILITIESTeam Leadership & Management:
- Manage a pod of 4‑5 Hub Spot Solutions Consultants, ensuring team targets for utilization, project margins, retention, and expansion are met.
- Conduct weekly 1‑on‑1s to unblock consultants, troubleshoot client friction, and support their career growth.
- Review and spot‑check recorded client calls to help clients continuously improve how they show up for our clients.
- Enforce project management hygiene, ensuring tasks, budgets, and time‑tracking are actively maintained by the team.
- Lead project post‑mortems and retainer health checks to improve processes and templatize successful strategies.
- Assist consultants with the preparation for and delivery of Quarterly Business Reviews for retained clients.
- Oversee sales‑to‑service handoffs, assigning new projects to the pod based on capacity and skill set.
- Provide direct deliverable QA and hands‑on coaching specifically for new hires during their initial onboarding period.
- Act as the first line of support for consultant roadblocks and client issues.
- Manage implementation projects and retainer relationships, ensuring quality work is delivered on time and within budget.
- Manage client communications, keeping them up to date on project status and answering questions in a timely manner.
- Conduct Hub Spot audits to help clients understand where they may be deviating from best practices.
- Hold discovery meetings to understand client challenges and create implementation plans to achieve their goals.
- Execute hands‑on Hub Spot onboarding, consulting, and implementation work inside client portals across the full Hub Spot platform.
- Help clients identify additional ways they can leverage Hub Spot to create value for their organization.
- Provide Hub Spot training and documentation to clients’ users.
The Lead Hub Spot Solutions Consultant’s performance will be measured primarily on the success and efficiency of their pod:
- North Star Metric:
Pod’s Net Service Revenue Retention - Supporting KPIs:
- Pod’s Billable Utilization Rate
- Personal Billable Utilization Rate
- Pod’s budget adherence
- Hub Spot shared deals won
- Demonstrated ability to improve results over time through team coaching and development.
- Reports directly to the CEO.
- Manages a pod of 4‑5 Hub Spot Solutions Consultants.
- Works closely with:
- Sales team (project handoffs and capacity planning)
- Marketing Director (to provide subject matter expertise for marketing materials)
- Deep familiarity with the Hub Spot platform.
- Strong leadership, empathy, and coaching abilities to elevate a team of consultants.
- Exceptional project management skills, including capacity…
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