Live-In Locality Manager

Company Description

Live-In Locality Manager

Salary: £38,426 per annum

Contract:

9–12 month Fixed Term Contract (Maternity Cover starting 2nd March)

Future opportunities:
Potential to become permanent

Location:

Work from home with flexibility, supporting our Noble branches across Bristol, Bath, Gloucestershire,  Buckinghamshire, Hertfordshire, Oxfordshire, Bedfordshire, Surrey, Kent, Hampshire, Northamptonshire, and Derby & West Midlands. Weekly travel will be required for this role.

You will need to be a driver with access to your own vehicle.

Job Description

About the role

We’re looking for an experienced and passionate Live-In Locality Manager to join CCH on a 9–12 month maternity cover contract, with the potential for the role to become permanent.

This is a key leadership role responsible for the smooth, effective, and compliant delivery of our Live-In Care service across your locality. You’ll manage and support Live-In Carers, build strong relationships with customers, and play a vital role in growing and retaining a high-quality service.

If you’re commercially aware, values-driven, and passionate about delivering outstanding care, we’d love to hear from you.

Key responsibilities

Lead and manage the day-to-day delivery of the Live-In Care service within your region

Manage a caseload of customers, ensuring excellent communication, quality, and service standards

Recruit, support, coach, and develop Live-In care professionals to deliver outstanding care

Plan and attend regular customer and care professional visits

Drive service growth, customer retention, and new business conversion in line with KPIs

Work closely with internal teams including Quality, HR and Business Development

Ensure compliance with CQC standards, legislation, and internal policies

Manage performance issues, employee relations matters, and customer concerns professionally and proactively

Participate in regional on-call as required

Qualifications

What we’re looking for

Proven experience in a management role within health or social care

Strong leadership and people-management skills

A passion for delivering high-quality, person-centred care

Commercial awareness with the ability to manage performance and KPIs

Excellent organisation, communication, and relationship-building skills

Confidence managing compliance, safeguarding, and quality standards

Ability to travel across the region independently

Additional Information

Why join CCH?

Competitive salary of £38,426

Opportunity to make a real impact in a senior, autonomous role

Supportive leadership and collaborative working environment

Potential for the role to become permanent

The chance to be part of a values-led organisation committed to excellent care

If you’re driven, compassionate, and ready to lead a Live-In Care service to success, we’d love to hear from you.

Noble Live-In Care is part of the CCH Group, an equal opportunities employer