Manager, Public Assistance

Hiring range: $98,176.00 to $ ($47.20 to $56.63 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days of paid flexible time off and up to 12.5 holidays your first year.

In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 03/16/2026 in order to be considered.

The mission of the Anoka County Economic Assistance Department is to provide effective services that uphold dignity and promote self‑sufficiency. As the Manager of Public Assistance, you will play a critical leadership role in advancing this mission by overseeing the efficient delivery of public assistance programs and front‑line services.

This position is responsible for managing a diverse team of public assistance employees and coordinating operations throughout the department. You will lead strategic initiatives to improve service delivery, implement new and changing programs and policies, and ensure compliance with state and federal regulations. This role also requires a balance of operational expertise, strategic planning, and people leadership to ensure programs meet performance standards and community needs.

If you’re passionate about making a meaningful impact, excel at leading teams and thrive in dynamic environment where problem‑solving and innovation are valued, consider joining Anoka County Human Services as a Manager of Public Assistance.

This is a full‑time, exempt, hybrid position. Interviews will take place the week of March 23rd for those selected to move forward in the hiring process.

• Salary: $98,176.00 to $ ($47.20 to $56.63 per hour)
• Anoka County Salary Schedule Grade 38: $98,176.00 to $ ($47.20 to $66.05 per hour)
• 24 days of paid flexible time off and up to 12.5 paid holidays
• Comprehensive insurance, including medical, dental, vision, flex benefits and more at https://(Use the "Apply for this Job" box below)./benefits
• Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
• Pension plan and other retirement investment options.
• Advancement/professional development opportunities.

• This position will work at the Blaine Human Service Center, located at 1201 89th Ave Ne, Blaine, MN 55434.
• This position is currently designated for hybrid remote work. The employee may be required to come onsite one to two times per week, or as needed.
• Expected work hours are Monday – Friday 8:00 a.m. – 4:30 p.m., flexible scheduling opportunities may be available.

• Manage operations for assigned programs. Set priorities, goals and outcomes for the public assistance department and ensure compliance with statutory mandates and program requirements.
• Plan, design and implement programs and services. Lead the department through ever‑changing public assistance policies and procedural changes.
• Conduct research on community needs and changes in legislation.
• Identify opportunities to improve efficiency, customer service and performance.
• Facilitate strategic planning for projects, budgets, technology and implementation of new programs. Collect and analyze program data.
• Provide reports and present to the appropriate stakeholders on any program changes, changes in workload, and potential problems or concerns.
• Serve as a liaison to promote and initiate effective service coordination and delivery.
• Partner with clients and employees on complaints and emergency situations. Limit the financial risk to Anoka County by properly managing program budget to ensure compliance with state and federal regulations. Provide input into overall department budget.
• Provide direct supervision to a team of public assistance supervisors and provide direction to prioritize workloads, train/mentor team members, and collaborate and…