Supervisor, Management, Operations Manager

Supervisor:
Planned Team Based :
Home based, with regular travel to sites across the East Midlands, and regular attendance at our head office – Memorial House, Coalville Leicestershire Hours : 38 hours per week, working Monday to Friday Salary : £38,317 - £42,574 per annum (RFJ
7) We are looking for a skilled and motivated Supervisor to join our Planned Team  will be required to coordinate and lead a team of Multi Trade Operatives or contractors, delivering high quality planned maintenance with a commercial awareness, across multiple sites; responding to customer needs, emh homes priorities and Group objectives. The primary focus of the role will be working on our IMS Kitchen Team, primarily based in the south region.

As we aim to grow the services that emh deliver internally, it is important that you are committed to continuous improvement, and have a commercial awareness to ensure the delivery of repairs that represent value for money. You should be an experienced people leader and will be able to motivate and lead the team with a trust and an output-based performance culture.

You will directly line manage a team of operatives or contractors, and will be responsible for managing their performance and engagement, ensuring emh deliver works on time, within budget, and to the required standard. You will have excellent communication and interpersonal skills, which you will demonstrate working closely and in conjunction with other stakeholders across the business, including our Trade Union representatives, and our Asset, Housing and Customer Service Teams.

Emh has a co-regulation model, and you will actively engage with customers to address complaints and improve the service delivery, including participating in resident forums and scrutiny activity. As a Supervisor you will regularly be traveling to sites across the East Midlands, and will need to regularly attend our head office, so the ability to travel is essential. Emh endeavours to offer opportunities to work flexibly and from home, where the business need allows.

Please see the attached job description and person specification for further details on the role, and the essential and desirable skills, experience and qualifications.

About us emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. Our Values Our Values are important to us at emh and we're looking for a supervisor who can live our values, and help embed them into the services we deliver.

Our values are:
Integrity, Diversity, Openness, Accountability, Clarity and Excellence. Company Benefits Our package for this role includes: 39 days annual leave (including bank holidays and statutory days), increasing to 44 days with length of service. Social Housing Pension Scheme (your contributions are matched by emh up to 8%) Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF) a wide range of training and development opportunities (we are an Investors in People accredited organisation) Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay).

Opportunities to work flexibly and from home, where the business need allows.

How to apply

Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document). Please note that we reserve the right to close this vacancy early if we receive sufficient applications for this role.

Therefore, if you are interested, please submit your application as early as possible. We ask all candidates to evidence their right to work status during the recruitment process. Please  for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.