Forecourt Brand Initative Leader

Job Summary

The Forecourt Brand Initiative Leader is responsible for leading the improvement of our Commercial Fueling Experience for our Fleet Customers. This role owns the improvement and development of best-in-class experience for our CFL customers. This leader partners cross‑functionally to influence the direction and execution of training, communications, operations, and ensuring alignment between strategy and field execution. The position requires working remotely with 75% travel within our Commercial Fueling network with a heavy emphasis in Michigan, Ohio, the Northeast, and Texas.

• Strategy - Design, develop, and execute a system‑wide, field‑based implementation framework to ensure our CFL experience is best in class.
• Organization Leadership - Own SOP creation, partner with SSC leadership, and assist in leading the execution of the developed material.
• Change Management - Lead overall change‑management strategy and field communications plan to support adoption and sustained execution; partner with Field Leadership to ensure intended changes are implemented.
• Communication Execution - Ensure consistent and effective execution of change management and communication practices. Leverage field feedback and KPI performance to continuously refine messaging and approach.
• Rollout Manager - Partner closely with the Manager, Trainers, and Training Excellence leaders to ensure SOP meet expectations, and are being executed as intended.
• Merchandising Partnership – Partner with Category Management and Field Merchandisers to improve merchandising sets to meet our CFL customers’ needs.
• Fleet and Fuel Team Partnership – Work with the fleet team to ensure intended programs are executed in the field to meet fleet team expectations.
• Brand Standards Team Partnership – Collaborate with the Brand Standards team to update Operations Training Material and supporting tools to mirror necessary changes.
• Entrepreneurship – Review CFL competition and benchmark our standards to ensure we are executing best in class.
• Data Review & Analysis – Partner with FPA and Fuels to ensure improvements drive change in our performance in the field.
• Adaptive Execution - Synthesize operational, field, and performance inputs to recommend pacing or schedule adjustments; modify plans proactively to address risks, constraints, or opportunities.
• Operations Partnership - Collaborate with Learning & Development, Zone Vice Presidents, Region Directors, Market Leaders, and Area Leaders on expectations changes and secure buy‑in to improve performance.

Education: Bachelor’s degree in business administration, information technology, or related field.

Years of relevant work experience: 2+ years.

Years of management experience: 5+ years.

Certifications / Licenses: None.

• Must be detail oriented with a passion for problem solving.
• Ability to work within a cross‑functional team at all levels of the organization and to lead, influence, and continuously improve processes.
• Able to confidently provide insights for improvement and offer innovative and vetted solutions.
• Strong project management skillset.
• Process‑driven mindset and capable of prioritizing and managing multiple tasks.
• Proficiency with Salesforce or similar CRM tool.
• Attention to detail and diligent tracking of key project metrics.
• Enthusiasm for supporting projects and business priorities, bringing order and efficiency to critical initiatives.
• Must be self‑motivated, technologically adept, and proficient with remote work tools (Teams, on‑camera, screen share, etc.).
• Stellar communication and time‑management skills.
• Strong teamwork skills—including but not limited to: effective communicator, proficient listener, organized, positive, trustworthy.

Pay: $ – $ Annual.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

For a general description of all benefits 7‑Eleven is offering in the US for this position, please visit this.

For a general description of all benefits 7‑Eleven is offering in Canada for this position, please visit this.