Office and Operations Manager

Job Overview

Are you the kind of person who thrives on variety, loves bringing order to a fast‑moving business, and gets a genuine kick out of seeing projects come together? If so, this new role as Office and Operations Manager could be the most interesting role you'll find.

Our client is a growing SME property development group based in the North West, operating across house buying and selling, contracting and renovation and an exciting new outdoor living company. They are looking for an experienced, motivated Office and Operations Manager to join them right at the start of their next growth chapter and grow with them over the next 2 to 3 years.

Really nice people to work with, who value their team.

You will work directly with the Managing Director as the central operational hub of the business: the person who keeps everything ticking, anticipates what’s needed next, and makes things happen. No two days will look the same, but you’ll have a natural weekly rhythm built around keeping projects on track and the business running smoothly.

• Liaising with all key stakeholders: subcontractors, tradespeople and materials suppliers, and keeping everyone aligned.
• Project planning and scheduling: coordinating live programmes, spotting risks before they become problems.
• Price checking, documentation and paperwork at pre‑planning and tender stage.
• CRM management – tracking enquiries, leads and client relationships.
• Managing the MD’s diary, correspondence and day‑to‑day priorities.
• Supporting commercial activity: getting to market on materials pricing, supporting tender submissions.
• H&S compliance documentation and RAMS workflow.
• Weekly financial check‑ins: monitoring spend vs budget and cashflow awareness.
• Client communication: building strong relationships with new and existing customers.
• Building a small but effective back‑office team when the time comes.

• Exceptional communicator: confident and professional with clients, colleagues, subcontractors and trades alike.
• Experienced in developing and managing a small back‑office team.
• Strong on organisation and project planning: you know how to juggle competing priorities without dropping the ball.
• Experienced in managing CRM systems: you’re comfortable managing pipelines and keeping records sharp.
• Numerate, commercially aware and proactive: you don’t wait to be asked.
• Self‑motivated and highly organised: working from home holds no fears for you.
• Used to deadlines: and the kind of person who meets them.
• Used to keeping a busy director focused and on schedule with the help of your excellent diary management skills.
• A problem‑solver who anticipates issues before they land on the MD’s desk.
• Ideally someone with a background in construction, property, or a related trades environment, familiar with construction or project management software.
• Preferably experienced in a small or growing business where you’ve had to wear many hats.

This is a really wonderful opportunity for the right person with the right attitude to really make their mark and grow their career as the business grows.