Director of Engagement and Education - Remote

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join One Digital.

The Director of Engagement and Education will report into the National Engagement and Education Practice and will be responsible for leading and developing a team of client-focused Engagement Managers and Engagement Consultants that span various markets and/or regions. This role will drive adoption of One Digital’s differentiated approach for impactful employee communication, population health, and overall engagement strategies. The Director of Engagement and Education will also be responsible for accelerating our reach and expansion of Engagement and Education efforts that strategically position our practice as a differentiator both internally and externally and help to influence growth, retention, and convergence.

Drive adoption and consistency across the organization:

• Effectively manage a team of direct reports and their teams, as well as the addition of future teams across the country
• Ensure accountability that gauges to measure impact through current BOB management, SME leadership, and internal/external feedback
• Facilitate ongoing training efforts, leadership updates and development of annual performance objectives
• Maintain knowledge of all tools, solutions, capabilities, and ongoing enhancements as well as elevate opportunities for solutioning, and/or process improvement

Client first strategic execution:

• Identify, coach, and support direct reports on existing business, capabilities, and finalist meetings
• Ensure both communications and population health are well represented within client meetings
• Ensure all direct reports are delivering annual strategies for all clients assigned to their book of business as well leveraging national partnerships that drive better utilization and metrics

Operational delivery:

• Ongoing maintenance of capacity modeling and bob assignments
• Drive business plan development and execution in each market
• Maintain ongoing connections with local market sales and retention leadership teams to account for all market nuances

• Client-focused, constantly striving to deliver for our clients through our team
• Proven ability to lead teams through change and standardization
• Outstanding written and verbal communication skills, with the ability to interact effectively across all levels of the organization
• Demonstrated ability to develop and track KPIs and drive process improvements
• Exceptional analytical, problem-solving, and organizational skills
• Strong business acumen and attention to detail
• Exceptional relationship building, client communication, and escalation management skills
• Strong understanding of all engagement solutions across all One Digital business lines
• Willingness to travel 20%

• 3-5 years of prior leadership experience
• Bachelor’s degree preferred
• 5+ years of employee benefits, insurance, brokerage, or relevant field
• Life and Health Producers license a plus

The typical base pay range for this role nationwide is $110,000 to $120,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.

You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
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One Digital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

One Digital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth,…