Senior State Product Manager - Remote

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact.

Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Senior State Product Manager - Remote!

Senior State Product Managers play a key role in driving profitable growth and stability across multiple states. The role leads cross-functional teams, builds strong partnerships, and is responsible for the Personal Lines P&L for a defined region (NY, CT, NJ). This position calls for a strategic, collaborative leader who can navigate complexity, strengthen relationships, and drive growth through data-informed, people-centered decision‑making, supported by strong insurance and business expertise.

• Strategically lead territory, including steering a portfolio, aligning teams, and making decisions that impact markets (this includes partnering cross functionally to manage the levers that impact business results ex pricing, underwriting, and distribution strategy).
• Lead a team of professionals that's empowered and accountable for anticipating needs and providing accurate and timely information
• Drive strategy and advocate for state‑specific needs, demonstrating a deep understanding of compliance and CSAA and Club objectives
• Develop and implement strategies to achieve personal lines budgets and serve membership needs
• Develop budget and create strategies to achieve it, demonstrating strong business knowledge and understanding
• Be the voice of results and use data to inspire others to take action in support of profitable growth
• Build and maintain productive relationships with key partners including internal teams, distribution partners, and regulatory bodies. This includes establishing credibility, exerting influence, and using data to inspire action.
• Partner cross‑functionally to deliver competitive products and launch new ones, playing a key role in product lifecycle strategy
• Support mutually beneficial, productive distribution partner relationships, including a productive product feedback loop
• Proactively build relationships with DOIs to ensure successful product filings
• Understand rate changes, loss trends, and regulatory shifts. Stay informed about emerging industry shifts and regulatory developments

• BA/BS or equivalent combination of education and experience
• 10+ years of related work experience with typically 5+ years managing personal lines insurance products and pricing in varied and complex markets in the P&C insurance industry
• 5+ years managing people
• 3+ years of experience leading product management teams (or other related functions)
• People leadership and actively shaping company culture
• Demonstrated track record of using data to inspire action
• Product management experience for medium to large business accounts
• Strong business knowledge and consultative, results‑focused approach
• Excellent analytical, interpersonal, and communication skills
• Solid knowledge of P&C insurance products, pricing, and product management
• Ability to drive collaboration and teamwork across functions
• Expert negotiation and influencing skills
• Advanced research, statistical, and analytical skills
• Knowledge of change management concepts and practices

• MBA strongly preferred
• CPCU certification
• Actuarial designation (ACAS, FCAS)
• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross‑functional projects, encouraging team member involvement in these activities)
• Champions our cultural norms (e.g., willing to…