Manager, Platform Services Project Management; Remote

Crowd Strike, Inc.

Full time

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.

We're also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

As the Professional Services Manager (Project/Program Management), you will lead a team of Project Managers, ensuring efficient use of deployment resources to deliver projects on time and within budget. You will oversee customer deployment projects, drive program and process initiatives, and collaborate with cross-functional teams to improve processes. You will be directly responsible for ensuring portfolio delivery efficiency, meeting revenue targets, and maintaining high levels of customer satisfaction.

This role is critical in developing and implementing our Platform Services delivery methodology.

• Team Management:
  Oversee a team of project managers, providing mentorship, training, and performance management to foster a high-performance culture. Staff, coach, and upskill team members according to their career plans and ambitions.
• Stakeholder Engagement:
  Collaborate with cross-functional teams to ensure seamless integration of platform solutions into existing security frameworks.
• Reporting and Metrics:
  Report on key performance indicators (KPIs) and reporting mechanisms to measure the effectiveness of the PMO and present findings to executive leadership.
• Risk Management:
  
  Ensure PMO practices align with the company's overall risk management strategy. Apply delivery methodology effectively, implement project standards, and minimize exposure and risk.

• BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required.
• Masters in management discipline is a plus.
• Strong proficiency with project management software, such as Clarizen, Asana, Gainsight, or JIRA.
• Excellent presentation skills including written, oral, presentation.
• Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization.
• Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments.
• Flexible to shifting priorities, demands, and timelines - able to promptly and expertly react to project adjustments and alterations.
• Project Management Institute PMP(r) certification or equivalent a plus.

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

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Crowd Strike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.

We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational…