Senior Block Manager

Position: Senior Block Manager (Permanent)
Title:

Senior Property Manager

Location:

Mostly remote / home based with 1 day per week in the Norwich office
Salary: £45,000 – £55,000 base (dependent on experience and qualifications)
Benefits

* Home based working with flexible arrangements

* Car allowance (£5,000 per annum) plus mileage

* 5 weeks annual leave plus birthday day off

* 4 wellbeing days per year

* Uncapped commission scheme linked to new site introductions

* Private health and dental options

* Employer and employee pension contribution

* CPD and professional development support

* Industry events, conferences, and subscription support

* Inclusive and collaborative working culture
About the Role
We are recruiting a Senior Property Manager to provide leadership, compliance oversight, and strategic management across a portfolio of residential blocks and estates. This role is ideal for an experienced block management professional who enjoys working at a senior operational level, supporting complex portfolio requirements, and acting as an escalation point for technical, legislative, and client matters. You will play a key role in ensuring the highest standards of leasehold property management, statutory compliance, and resident service delivery.

The position is predominantly home based, with approximately one day per week in the Norwich office and additional travel for site inspections and stakeholder meetings.

Key Responsibilities

* Provide strategic oversight of residential block and estate management operations, ensuring high quality service delivery, legal compliance, and best practice standards.

* Lead and support building safety and remediation programmes, including cladding remediation activity, Building Safety Act compliance, and engagement with relevant government schemes where applicable.

* Oversee fire safety and health and safety obligations, including fire risk assessments, EWS1 processes, building safety documentation, and monitoring requirements for higher risk buildings.

* Review site inspection reports, major works programmes, Section 20 consultations, and long term maintenance planning to ensure statutory and lease compliance.

* Act as senior escalation point for complex lease interpretation, resident disputes, service charge queries, and tribunal or legal matters.

* Manage service charge financial performance including budget preparation, forecasting, and long term expenditure planning.

* Oversee procurement processes, contractor performance, and supply chain governance to ensure quality, compliance, and value for money.

* Provide mentoring and technical guidance to property management colleagues, promoting continuous professional development and service improvement.

* Support business development activity by identifying portfolio growth opportunities and representing the business professionally at industry events and networking forums.

* Maintain accurate property, compliance, and safety records using specialist management systems.

What We Are Looking For

* 3–5 years+ experience in residential leasehold or block management at advanced practitioner or senior property level.

* Knowledge of landlord and tenant legislation, building safety regulation, cladding remediation requirements, and lease interpretation.

* Experience managing building safety workflows including fire safety compliance, EWS processes, and remediation programmes.

* Strong stakeholder management, negotiation, and communication skills at senior level.

* Ability to manage complex caseloads, competing priorities, and regulatory deadlines.

* Experience using property management systems such as Qube or similar platforms.

* Full UK driving licence with willingness to travel for site inspections.

* Professional qualifications such as TPI, Assoc

RICS, or progress towards relevant property management accreditation are desirable but not essential