Director of and Development

Job Details

SEIU 775 Benefits Group’s mission is to improve the skills, health and stability of the caregiver workforce through innovation and high‑quality benefits and programs. We intend to make caregiving a health care job of choice.

We partner with workers, employers and industry stakeholders to collectively solve workforce problems through innovation, creativity and an evidence‑based approach. Together, we deliver high‑quality benefits and services to support a growing caregiver workforce.

We are a nonprofit – passionate about revolutionizing the future of in‑home care, and are looking for others to join our smart, collaborative and kind team.

In‑Office Requirements: This role requires up to 15% presence at our Downtown Seattle headquarters, Standard business hours Monday–Friday, 8:30 a.m.–5:00 p.m.

Remote Work Eligibility: For employees residing outside of the Seattle metropolitan area, remote work may be considered in the following states: AZ, CA, CO, , OR, or WA. Final approval is determined through a management review process.

Category: Full‑Time, FLSA Exempt, Regular, Non‑Union

Physical Requirements: Must be able to perform tasks that may require prolonged periods of sitting or standing, with or without reasonable accommodation.

Reporting to the Managing Director of Equity and Learning, the Director of Employee Experience & Development is a strategic leader and hands‑on practitioner responsible for bringing our organization to life through engaging employee experiences, robust performance management systems, and comprehensive talent development strategies. This role leads initiatives that enhance engagement, strengthen organizational culture, support professional growth, and build the infrastructure needed to develop and retain an engaged workforce.

You will take ownership of the organization's employee engagement strategy, including our multi‑year Gallup partnership, and translate insights into creative programming that fosters connection, recognition, and belonging in a mostly remote culture. As the subject matter expert in performance management and learning strategy, you will work with Learning and Development, People Operations and organizational people partners to strengthen and optimize systems that drive accountability, growth, and alignment with organizational goals.

You will also provide strategic guidance and mentorship while partnering closely with Marketing and Communication and Workplace Committee groups to ensure all people initiatives reflect our mission, values, and commitment to inclusivity and equity.

This role requires a systems thinker who can take initiative, balance strategic vision with tactical execution, understands how to build people systems from the ground up while keeping the human experience at the center of everything we do. This role will also manage the Manager of Learning and Development and the Manager of Equity and Language Access.

• Lead employee engagement strategy, including Gallup partnership management, surveys, action planning, and continuous improvement;
• Design and collaborate on programs, events, and recognition initiatives that strengthen culture, foster connection, and celebrate achievements;
• Strengthen and optimize existing performance management infrastructure (currently managed through UKG), including enhancing review processes, implementing robust goal‑setting frameworks and co‑developing clear career pathways with HR;
• Lead learning and development strategy and provide direction for our leadership and staff development programs that are equity‑centered and culturally responsive;
• Develop succession planning strategy for key leadership roles, ensuring diverse talent is identified, developed, and supported for advancement across the organization;
• Provide strategic leadership and direction towards our localization vision, ensuring alignment with organizational goals;
• Establish metrics to measure learning engagement, performance, and effectiveness;
• Use data from surveys, performance metrics, and evaluations to identify trends, inform strategies, and demonstrate ROI;
• Manage departmental budget and resource allocation…