Accounting and Billing Manager

Stotler Hayes Group, LLC is seeking an Accounting and Billing Manager to oversee the firm's billing operations, support financial reporting, and provide reliable financial insight to firm leadership. This role serves as a leader for a small accounting/billing team and works closely with attorneys and management to ensure accurate, timely billing across multiple fee structures. The position requires a strong foundation in law firm billing practices, generally accepted accounting principles, and trust accounting/IOLTA rules.

The Accounting and Billing Manager is a focused individual who is reliable, and who is at ease in communicating tactfully and professionally with clients regarding their invoices and payments.

Our team is comprised of 50 attorneys, paralegals, and operations staff. Each of our attorneys works remotely from co-working spaces or home offices around the country, supported by paralegals and operations staff located in the firm's brick and mortar offices in South Carolina and Ohio. Our team members are detail-oriented, industrious, and engaging connoisseurs of healthcare law with an emphasis on securing payor sources for our long-term care industry clients.

The practice involves the interplay of multiple related areas of law including Medicaid eligibility and reimbursement, administrative appeals, civil litigation, probate, collections, estate administration, and guardian ships. All new team members are provided with onboarding and training, some of which is conducted in-person at one or more of our office locations.

Job responsibilities include, but are not limited to:

• Oversee end-to-end billing operations for all client matters, ensuring accuracy, consistency, and timeliness
• Manage billing across hourly, contingency, flat-fee, and hybrid arrangements
  Review and resolve billing issues in coordination with attorneys and firm leadership
• Support monthly close activities and prepare financial and billing reports
• Analyze billing, realization, and collection trends and provide clear financial insight to the Executive Committee
• Demonstrate working familiarity with trust/IOLTA requirements and support compliance with applicable state bar rules
• Supervise and support a small accounting/billing team, ensuring clear workflows and accountability
• Contribute ideas and practical recommendations to the development and refinement of billing policies, procedures, and SOPs
• Maintain internal controls and documentation consistent with professional services best practices
• Consistently follow up and work with clients on outstanding accounts receivable
• Research and analyze to provide the best course of action for overdue balances
• Proactively monitor potential errors that may result in the rejection of e-bills
• Research and resolve billing issues. Identify and address potential issues relating to volume, workflow, and process improvement of the e-billing functions
• Conduct monthly monitoring of outstanding receivables via various systems and reports
• Provide updates to Senior Leadership Team to address any issues or trends
• Administers the daily operations of the accounting department, including training, supervising and evaluating the department's staff
• Pro-actively review and monitor billing transactions and activities to ensure accuracy, completeness, timeliness, and conformance to company policies
• Perform and serve in a cross-functional capacity across all billing department functions
• All other duties as necessary to support the firm's accounting and billing functions.

COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES

• Accounting degree with thorough knowledge of generally accepted accounting principles
• Minimum of 3 years of law firm accounting and billing experience desired
• Ability to establish effective working relationships and lead a team
• Strict adherence to confidentiality of client and firm matters
• Strong verbal, written communication, and customer service skills required with
  ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships with attorneys, staff, vendors, and clients
• Energy, discipline, and self-motivation to thrive in a fully distributed work environment
• Strong…