Senior Pharmaceutical Project Manager; Management level

Location: Remote in the US with ability to work EST.

Compensation Range: $115,000-$125,000.

Job Type: Salaried opportunity through Cella.

Cella has an exciting opportunity for a Senior Program Manager at a best-in-class in-house agency at a major pharma company. This full-service agency produces digital, video, augmented/virtual reality, and print assets and is consistently rated better than both similar in-house agencies and external competitors overall and with respect to innovation, execution, and client support. Must have prior pharmaceutical marketing or agency experience, preferably in human health, animal health, consumer, medical scientific communications space.

For this remote position, you work closely with key organizational stakeholders and the creative services team in developing and executing fully integrated marketing campaigns including websites, emails, print, content, and video. The Senior Program Manager leads the project management efforts and manages an integrated team of 3-5 Project Managers across specific divisions. The SPM has a strategic and operational mindset to be a key partner and can successfully drive the project team forward.

Our Company's best-in-class creative agency that is integrated within all Divisions, committed to leveraging the power of leading-edge science to save and improve lives around the world, by delivering innovative, engaging, and effective content to all stakeholders.

• Responsible for managing a group of Project Managers (various levels) and owning assigned businesses and project assignments, as well as recognizing commonalities in projects/clients to ensure consistent, strategic assignments.
• Participates in interviewing process, assessing the fit of candidate for the business needs and organization.
• Responsible for onboarding PMs to client ways of working and brand compliance.
• Provide post-onboarding support and upskill staff to a broader range of project types and complexities.
• Provide real-time coaching, support and mentorship to Project Managers, setting the standard for best practices.
• Ensure SPM/PM fulfillment of responsibilities through direct and indirect oversight and 1:1s.
• Identify process improvements, update, train staff, and implement.
• Triaging new work that comes in and assigning team members.
• Maintaining team at target utilization.
• Escalation point for projects as risk.
• Evaluating workload on a regular basis to avoid burnout or decrease in quality of work being performed.
• Facilitating offboarding and transition of assignment planning.
• This role will not only be leading a group of project managers, but will also support in managing their own set of projects.
• Collaborate with Account Management and Team Leads to create a clear, easily understood project brief for clients outlining the business need, strategy, services the agency is providing and proposed solution.
• Develop, confirm understanding of, and gain alignment by all agency and client stakeholders on written scope of work estimate based on project brief, which includes detailed assumptions, requirements, exceptions, milestone timing and the sum of hours required of each discipline involved on the agency team.
• Communicate and confirm hours scoped for agency individuals assigned to the project at formal kick off, continue to monitor established budget on a weekly basis, flagging areas where the agency team may not be logging hours in a timely manner, or are tracking hot and working with the team to mitigate or eliminate the risk to the budget.
• At onset of project, meet with account management to discuss, clarify and align on roles for moving forward, and team relationship, expectations, and dynamics.
• Establish regular communication touch points with account and creative/development team leads to review in progress and upcoming projects, which includes current and next steps, financial status, resourcing, risks and internal/external dynamics which may affect the project.
• Work collaboratively with Account Managers and Team Coordinators to identify, document, and communicate contract staff resource needs to third-party temporary staffing organization as appropriate.
• Work with Resourcing Manager to manage creative resource needs on upcoming projects.
• Have a clear understanding of the scope of work. Understanding and executing on creative or project brief.
• Develop detailed timelines, gather team's hours, estimate creation, have a solid understanding in scope creep and managing to client's expectations on budgets and timelines.
• When change of scope or scope creep occurs, understand when and how to professionally and tactfully address, document in internal meeting notes and discuss with account management to agree on approach that will be taken with clients.
• Our Senior Program Managers operate at a higher capacity with the ability to tackle the more complex projects and manage situations head on.
• Possess the ability to think strategically, pairing an understanding of the agency's capabilities to the needs…