Senior Program Manager, Learning and Development; Hybrid

Position: Senior Program Manager, Learning and Development (Hybrid Schedule)
Location: East Berlin

Eversource will not offer immigration related sponsorship for this position   Applicants who require immigration sponsorship-either now or in the future-should not apply   This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation  e g , H 1B, OPT, STEM OPT, CPT, TN, J 1, O 1, etc   

Role and Scope of Position:

The Senior Program Manager, Learning & Development  L&D  provides strategic direction, design oversight, and program management for enterprise wide learning and development initiatives that align with Eversource's business priorities  This role works independently to lead complex programs from conception through execution, ensuring that L&D solutions are scalable, data informed, and technology enabled to drive measurable business impact

Responsibilities include managing the planning, implementation, and evaluation of leadership, professional, and organizational development learning programs and initiatives  The position requires collaboration with HR leadership, HR business partners, instructional designers, Learning & Development consultants, senior business leaders, and external vendors to ensure programs address strategic talent needs, enhance organizational capability, and strengthen Eversource's culture of continuous learning  The role also leverages advanced learning technologies, analytics and AI driven insights to innovate and continuously improve the employee learning experience

** _HYBRID_*
* ** _WORK POLICY_*
* _Eversource supports work life balance by offering hybrid schedules for certain roles  Eligibility is based on job responsibilities, operational needs, nature of_  _work_  _and team dynamics  Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs  These guidelines apply to roles approved for remote work and are subject to_  _change,  based_  _on managerial discretion and work performance  All applicants must be able to_  _work_  _ up to five days in the office if needed  for example: emergencies, training, or other business needs  or should the policy change _

*
* Essential Functions:

*
* +  
** Strategic Program Leadership:*
* - Develops and manages a portfolio of enterprise L&D programs and initiatives aligned with Eversource's talent and business strategies  Establishes program goals, metrics, and success criteria; ensures alignment with organizational priorities and regulatory requirements where applicable  Leads cross functional teams in program design, delivery, and continuous improvement
+  
** Program Design and Execution:*
* - Designs and oversees the development and delivery of learning solutions, including leadership, professional, and organizational development initiatives  Applies adult learning principles and instructional design best practices to ensure engaging, high impact learning experiences  Identifies and integrates innovative learning technologies and digital platforms to enhance learning effectiveness and scalability
+  
** Measurement and Continuous Improvement:*
* - Tracks, analyzes, and reports on program participation, effectiveness, and ROI using data driven methods and learning analytics tools to measure impact  Uses evaluation insights to recommend enhancements, streamline delivery, and improve learner experience
+  
** Stakeholder and Vendor Management:*
* - Partners with senior leaders and HR Business Partners to identify capability gaps and recommend strategic learning solutions  Manages external vendors and consultants to ensure quality, consistency, and alignment with Eversource standards  Represents the L&D function in enterprise initiatives and cross functional projects
+  
** Governance and Compliance:*
* - Ensures that learning programs comply with internal policies and external compliance and regulatory requirements  Maintains documentation, timelines, and budgets for major learning initiatives

** Technical Knowledge/Skill/Education/

Licenses/Certifications…