DHS Manager of Program Integrity
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-03
-
Management
Program / Project Manager, Risk Manager/Analyst, Operations Manager
Executive Office of Housing and Livable Communities (EOHLC) is seeking a Manager of Program Integrity in the Division of Housing Stabilization! MISSION:
The Executive Office of Housing and Livable Communities (EOHLC) is charged with creating more homes in Massachusetts and lowering housing costs for residents.
Formerly known as the Department of Housing and Community Development (DHCD), EOHLC works with municipalities, local housing authorities, non-profit organizations, and development partners to provide affordable housing options, financial assistance, and other support to Massachusetts communities.
OVERVIEW OF ROLE:The Manager of Program Integrity, (hereinafter known as “the Manager”), is the lead EOHLC employee responsible for managing EOHLC’s program integrity and fraud risk management strategies for the Residential Assistance for Families in Transition (RAFT) and HomeBASE programs which provide temporary emergency housing assistance to households facing eviction and homelessness. The Manager leads the development, implementation, and evaluation of data-driven program policies to ensure fraudulent applications to RAFT and HomeBASE are intercepted before payment is issued without harming legitimate applicants.
The incumbent oversees program integrity oversight of 11 regional administering agencies (RAAs) and their several hundred staff processing applications. They directly manage contracts with third-party vendors working on fraud analytics and mitigation strategies. This hire may aid in building out a Program Integrity team and system for the RAFT and HomeBASE programs and may have direct reports in the future subject to funding.
The Manager role drives the programs’ ability to reduce housing instability and end homelessness for an increased number of households and maximize the use of available funding via program integrity strategies. The Manager reports to the Director of Prevention and Diversion.
Investigations
- Identify program vulnerabilities leading to potential funding loss
- Lead multiparty investigations of emerging fraud trends, coordinating work of RAAs, EOHLC & third-party data analysts, and inside and outside counsel.
- Referral to law enforcement as appropriate.
- Train and oversee contracted organizations in their efforts to detect, mitigate, and respond to attempted fraud without harming legitimate applicants.
- Monitor contracted organizations for compliance with fraud mitigation policies.
- Intercede when staff do not follow proper protocol and mitigate with training or written reprimand.
- Lead biweekly calls with RAA staff around fraud mitigation.
- Analyze current RAFT and HomeBASE processes to develop policy/programmatic recommendations to ensure fraud is detected without harming legitimate applicants.
- Direct analyses of program data completed by EOHLC staff and third-party contractors to inform fraud prevention activities.
- Building on investigation findings, analyze current technological & business processes in rental assistance processing to determine vulnerabilities and implement mitigation recommendations
Please upload resume and cover letter.
This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days, as needed.
Salary placement is determined by years of experience…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).