GPE Personnel Manager

JOB SUMMARY

This position is a manager for the Gate, Perimeter and Exodus (GPE) department and a member of the GPE Management Team, and is primarily responsible for managing and overseeing personnel related functions. This includes recruitment and retention, personnel development, hiring, payroll, personnel data tracking, credentialing, and scheduling. In addition, the GPE Personnel Manager oversees communications and community engagement for GPE, and is responsible for GPE internal publications.

Reports to the GPE Department Manager.

• Works in conjunction with Department Manager to address general HR/personnel issues.
• Oversees recruitment and retention programs and scheduling of staff.
• Oversees scheduling process and technology.
• Coordinates with Burning Man PO and Tech Departments on related projects.
• Assists with department internal communications.
• Oversight of VC Team, Gate Web Team, and GPEEPS team roles.

This temporary role is:

• From March - August and September - November:
  Part‑Time (average 10 hrs per week), Non‑Exempt, Fully Remote.
• From August - September:
  Full‑Time Exempt (based on‑site out of Black Rock City, Nevada).

The Final date to receive applications for this role is 5:00 pm Pacific on March 13th 2026.

People Operations / Human Resources (40%):

• Manage the onboarding of all GPE Staff and Volunteers.
• Oversee recruitment efforts and develop and maintain relationships with GPE staff and volunteers; work with the People Operations team to utilize current tools and explore communication options that will reach a broad and diverse audience.
• Escalate specific instances of BMP Behavioral Standards Agreement, and incidents that require mandatory reporting to People Operations.
• In conjunction with GPE Management, oversee all personnel issues. Interface with GPE on personnel matters; manage the documentation and tracking of all encounters and follow up with appropriate action plans when needed; take a coaching and counseling first approach to addressing personnel issues; summarize important observations for the GPE Management team.
• Schedule and hold check‑ins with members of GPE; provide multiple avenues for crew members to share feedback; listen to suggestions and concerns to determine how best to keep harmony among the crew and improve retention.
• Help bring new and prior GPE crew members onboard each season by providing updated information as well as a refresher on seasons past; collect necessary personal information and follow up on all questions from GPE Managers and individual staff members.
• Look out for staff in need of help and connect them to PO support and other resources as needed both on and off playa.
• In conjunction with GPE Management, provide timely feedback to staff and volunteers regarding work performance. Create and implement general personnel development processes, including lead/manager development, volunteer enrichment, cohesive feedback between all departmental functional groups, and direct feedback to individual staff.

Project / Process Management (20%):

• Manage the Volunteer Coordination Team. Review applications for new VCs and oversee their training. Provide oversight and support for VC Team projects and attend VC Team meetings as needed.
• Strategize new methods for and assist with retention and acculturation of volunteers.
• Oversee foundational processes including: volunteer labor scheduling; project staffing on playa; personnel details; ticketing and credentials; thank you cards; and service year patches.
• Coordinate and review processes throughout the production cycle with an eye toward continued improvement.
• Review, analyze, and produce detail reports where applicable; include successes and key learnings of the season.
• Host “on the fly” training for additional volunteers during emergency situations that arise on playa (ex. rain).
• Create and maintain documentation on personnel processes to ensure transparency in the department.

Communications (20%):

• Be the voice of GPE and represent our culture through written messaging and speaking engagements.
• Help to disseminate important information and updates to GPE staff and volunteers; explore various forms of…