Executive Operations Manager

At Blanchard®, we believe the heart of leadership is the human connection. For over 45 years, we’ve partnered with organizations around the world to transform people into impactful leaders—equipping more than 150,000 individuals each year with the mindsets, skills, and confidence to lead effectively. We’re proud to be the home of SLII®, the world’s most widely taught leadership model, and offer a comprehensive suite of training experiences—including Management Essentials, Essential Motivators, Building Trust, and more—designed for leaders at every level.

Our award-winning, research-backed work is trusted by Fortune 500 companies, small and midsize businesses, government agencies, educational institutions, and nonprofits alike. What sets us apart is not just our expertise—it’s how we deliver it. Whether in person, virtually, or blended, we tailor each solution to meet our clients where they are and where they aspire to grow.

Blanchard is headquartered in sunny Southern California, but our reach and our team extend across the US, UK, and beyond. We embrace a flexible, remote-first approach, with colleagues working from home offices, coffee shops, coworking spaces, and yes, occasionally in the company of kids, partners, or pets. Our people-first culture is built around empathy, belonging, and well-being. We understand that life happens, and we’re here for it.

Whether it’s caring for a loved one, taking time for mental health, or volunteering in your community, we support the full spectrum of what it means to be human at work.

The Executive Operations Manager is a critical partner to the Director of Executive Operations and plays a central role in strengthening organizational alignment, improving operational effectiveness, and ensuring the successful execution of Executive Team priorities. This role serves as the primary on-campus presence for the Executive Office, providing in-person leadership, coordination, and support when executives and governance forums are operating on site.

Working closely with executive leadership, this role translates vision and direction into clear plans, operating discipline, and measurable progress.

The Executive Operations Manager leads the day-to-day operating system of the Executive Office owning the structures, workflows, reporting rhythms, and governance mechanics that turn executive direction into durable structure, reliable follow-through, and clear enterprise visibility. This role is also responsible for managing and developing members of the Executive Office team, establishing consistent standards of execution across executive support, committee governance, reporting, and cross-functional coordination.

This is a hybrid position working partially in office at our headquarters in Escondido, CA.

To enhance enterprise execution and executive effectiveness by leading and evolving the Executive Office operating system. This role designs, implements, and sustains the systems, workflows, and reporting structures that enable clear visibility, accountability, and alignment across leadership initiatives allowing the Director of Executive Operations and Executive Team to remain focused on strategy, high quality decisions, and measurable outcomes.

• Manages, coaches, and develops Executive Office team members, establishing clear expectations, standards of work, and performance accountability including setting priorities, defining how work gets done, and ensuring alignment to Executive Office standards.
• Leads team capacity planning, coverage, and prioritization to ensure consistent executive support and continuity during peak periods or absences.
• Fosters a culture of operational rigor, discretion, and continuous improvement within the Executive Office.
• Conducts regular feedback and development conversations to support individual growth and team effectiveness.
• Ensures seamless leader coverage and continuity, minimizing missed handoffs or execution gaps.
• Establishes and maintains Executive Office performance standards, service levels, and quality benchmarks.
• Serves as the point of accountability for Executive Office execution…