Director of Operations

A Brief Overview

Under the direction of the Vice President Operations, the Director of Operations is responsible for the leadership, operational, and financial oversight of their assigned communities and team to achieve company goals. This role oversees a portfolio of properties and directly coordinates management of the assigned Community Directors. The position may work from a home office or from a regional office or property location.

• Performs all tasks associated with managing staff such as recruiting, hiring, training, coaching, evaluating, and disciplining, up to and including termination of direct reports. Ensures the Community Directors are satisfactorily leading their teams to meet the goals and expectations set forth.
• Serves as Hunt’s liaison with the Government and maintains an open line of communication with local and other Government entities as necessary.
• Works as operational liaison between Vice President Operations and Community Directors.
• Manages operations by directing and coordinating activities consistent with established goals, objectives, practices, and policies of the company.
• Sets specific goals for each property to ensure maximum focus and motivation for the team.
• Implements and follows up on company initiatives designed to ensure sustainability of the projects.
• Works with the Vice President Operations to improve processes and management methods to generate above‑budgeted NOI.
• Provides mentoring and empowers site teams to operate independently, utilizing corporate support as needed.
• Assists Vice President of Operations with oversight and confirms Capital Projects are being completed in accordance with the approved budget.
• Mentors Community Directors in preparing annual operating capital budgets in coordination with the Vice President Operations.
• Participates in all property reporting requirements, both internal and external (e.g., DOD reports, Hunt board reports, lender reports, etc.).
• Works with Community Directors in the coordination and development of Annual Business Plans to present to Vice President Operations.
• Reviews, analyzes, and interprets current market and economic trends that may impact the property and implements short‑ and long‑range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
• Conducts property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, general appearance, and appeal.
• Provides professional representation to command, housing, and other external parties both onsite and offsite while representing Hunt Military Communities.
• Requires driving for the Company using either a company vehicle (at any frequency from rarely to constantly) or a personal or rental vehicle to conduct company business more than 50% of the time.

• Bachelor’s Degree in Business Administration, Marketing, Property Management, or other related discipline.
• Six to seven years of previous multi‑unit property leasing oversight experience at a Community Director level or above.
• Three to four years of experience managing others.
• Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Previous experience with YARDI is preferred.
• Strong verbal and written communication skills.
• Ability to work effectively with employees at all levels of the organization as well as the military community and command.
• Proficiency with MS Office applications.
• Valid driver’s license.
• High performing, self‑starter with excellent organizational and customer service skills, and the ability to work independently.
• Flexibility and time‑management skills.
• Excellent written and verbal communication and interpersonal skills, particularly with all levels of management and industry and government professionals.
• Strong financial analysis background, excellent leadership and motivational skills.
• Certified Professional of Occupancy (CPO) preferred.
• Accredited Residential Management (ARM) preferred.
• Certified Apartment Manager (CAM) – NAAHQ preferred.

We are committed to offering competitive and equitable compensation.…