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Program / Project Manager IT Project Manager

Remote Senior CX Operations Leader

Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listing for: ISC2
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Management
    Program / Project Manager, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A cybersecurity nonprofit organization is seeking a Senior Manager of Customer Experience Operations in Des Moines, Iowa. This role will lead efforts to enhance service delivery and optimize customer interactions globally. You will manage a diverse team and ensure exceptional service for members, shaping strategies to improve customer satisfaction. Ideal candidates should have a Bachelor's degree and extensive experience in customer experience management with proven leadership in a global context.
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Position Requirements
10+ Years work experience
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