Client Manager US-Remote

Description

Client Manager

Location:

Virtual in the United States

Great relationships. Smooth delivery. Work you’re proud of.

At Symphony Talent, we help our 900+ clients worldwide connect with people in ways that matter. We combine insight, creativity and technology to build employer brands that attract, engage and retain talent – and we do it with people firmly at the center.

The Studio at Symphony Talent is where our strategy comes to life – turning insight into bold ideas, and ideas into work that shows up across the entire candidate journey. Client Managers play a key role here, helping translate client needs into clear direction for creative teams, and keeping work moving smoothly from brief to delivery. Everything we do is backed by our tech and media capabilities, so our work doesn’t just look good, it delivers real results.

With teams across New York, London, Bangalore and Belfast, we work globally, with a hands‑on, collaborative culture that values curiosity, ownership and learning.

As a Client Manager, you’ll help keep the Studio work running smoothly for a portfolio of US‑based clients. You’ll partner closely with Studio Project Managers, Creatives and the wider Client Management team to keep projects moving – making sure requests are clear, priorities are aligned, and work is delivered on time and to a high standard.

This is a hands‑on role for someone who enjoys being close to the work, building relationships, and making things happen behind the scenes. Around 40% of the role also focuses on resourcing and workflow management across retainer projects, helping ensure the right people are working on the right projects at the right time.

It’s a great opportunity for someone who wants to grow their client management skills in a fast‑paced, creative studio environment.

• Support the day‑to‑day management of Studio retainer clients, acting as a trusted point of contact
• Help manage client requests, timelines, and priorities in partnership with the Client Management team
• Brief creative teams clearly and accurately based on client needs
• Track retainer usage and support basic financial awareness (hours, scope, delivery)
• Join client status calls, capture notes, and manage follow‑ups
• Work closely with Client Success, Studio, media and occasionally Technology teams
• Spot opportunities to improve workflows, communication, and overall client experience

• 2+ years of experience in client services, account coordination and project coordination in agency/creative studio environments
• Strong organizational skills and attention to detail
• Clear, confident written and verbal communication
• Comfort juggling multiple priorities and deadlines
• A proactive, team‑first mindset with curiosity to learn
• Familiarity with retainers, scopes, or agency‑style workflows is a plus
• Experience working in Employer Branding, Recruitment Marketing environments is a bonus, but not essential

• Competitive compensation
• Unlimited PTO and cell phone allowance
• Great benefits, including a 401(k) plan, paid parental leave & wellbeing offerings
• Learning & growth programs
• An open, collaborative culture where people are trusted to do their best work

If you like keeping projects on track, working with creative teams, and building your client management experience in a studio environment we would love to hear from you.

This role is open to candidates with the right to work in the United States.

At Symphony Talent, we believe great work comes from diverse perspectives. We are committed to providing equal opportunities for all employees and candidates, regardless of race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, marital status, pregnancy, childbirth, or physical or mental disability.

This commitment applies across all aspects of employment, including hiring, training, development, promotion and compensation. Symphony Talent is also committed to maintaining a drug‑free workplace.