Operations Manager - SUD, Residential

Company Description

Casa Palmera Los Angeles is a dual diagnosis treatment center located in West Los Angeles, California. We provide an interdisciplinary therapeutic drug rehab and alcohol rehab designed to address the root causes of addiction.

With an emphasis on evidence-based drug and alcohol treatment methods, our facility offers the advanced clinical techniques necessary for treating both addiction and its co-occurring disorders.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place. Because we put clients first, it is our honor to support and reward those who serve them.

Compensation Range: $75, salary

Compensation will be dependent upon geographic region, education, and experience.

Our Offer to You!

We are dedicated to empowering our employees with their professional and personal development by providing:

• 401(k)
• Healthcare benefits
• Vacation and sick days
• Employee referral program
• Employee discounts to various stores, amusement parks, events, etc.
• Continuing education (CE) programs and training
• Weekly training opportunities
• Advancement opportunities within the organization

The Operations Manager works collaboratively with their direct supervisor to manage the program and facility. The Facility Manager is responsible for managing the milieu staff and promoting a positive work culture within the program. The Operations Manager also takes responsibility for the physical facility and condition of the milieu to ensure the treatment spaces are safe, secure, and therapeutic. The Operations Manager collaborates with their direct supervisor and Operations to assure internal quality care, state licensing, and Joint Commission accreditation standards are met.

• Assigns tasks related to the admission and intake process to the milieu staff, as appropriate.
• Supports the patient discharge process and assigns duties to milieu staff, as necessary.
• Takes notes during the treatment team meetings regarding patient care and facility needs, and publishes these for staff to review.
• Facilitates Community Meeting, weekly, and any other psycho educational groups, as needed.
• Provides oversight of groups being led by milieu staff and assists as needed.
• Ensures adherence by the entire staff to the program schedule.
• Manages patient charts and completes audits in a timely manner.
• Responsible for the entire hiring process of milieu staff. Works collaboratively with the Executive Director and Human Resources to ensure the program is staffed efficiently and adequately.
• Trains all new milieu staff within their scope and coordinates training with clinical team members, as appropriate.
• Manages milieu employees’ schedules to ensure that all shifts are covered, and staff are not incurring overtime hours.
• Oversees timekeeping system to ensure that all timecards are submitted to payroll in a timely manner and reports any error or corrections to payroll as soon as possible.
• Responsible for covering milieu shifts, when needed.
• Functions as the Infection Control Officer and ensure staff adherence to Infection Control Protocols.
• Required to sit at a meal and/or snack a minimum of once per week.
• Maintains inventory of household and office supplies and assures the facility is appropriately stocked.
• Maintains awareness of the budget and ensures program is staying within the OpEx budgets.
• Responsible for the maintenance of the facility and provides weekly feedback to the home office regarding any environment of care issues.
• Responsible for the maintenance of the facility vehicle.
• Performs/assigns emergency drills and assures the appropriate documentation is completed and submitted.
• Coordinates and communicates weekly community outing for approved patients.
• Participates in a weekly on call rotation alternating with team members.

This is a full time position that will work Monday-Friday 9am-7pm.

• Bachelor’s degree or three years of experience working within the mental health field, required
• One year of management experience, preferred

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have…