Revenues & Team Manager

We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey

• Location: Knowsley Metropolitan Borough Council, Municipal Buildings, Hybrid Working
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 36 hours per week. Consideration will be given for part time working.
• DBS Check: Yes
• Closing Date: 08/03/2026 at 23:59
• Reference: CVP 0550

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter , demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

Knowsley Council’s Exchequer Services plays a vital role in safeguarding the financial health of the authority while supporting our residents. We manage key income streams and ensure compliance with legislation, helping the Council deliver high-quality services to the community.

We are seeking a dynamic Revenues Manager to lead specialist teams delivering critical services:

Sundry Debtors & Reconciliation Team
Responsible for recovering income for goods and services provided by the Council, including commercial rents and social care charges, and ensuring all income streams—such as Council Tax, Business Rates, and sundry debtors—are accurately allocated and reconciled.

As Revenues Manager, you will:

• Lead and manage team performance, setting clear objectives, prioritising workloads, and reallocating resources to meet changing service demands.
• Develop and monitor service and team plans, ensuring targets are achieved and performance standards are consistently met.
• Liaise with other Teams, Sections, Services and external organisations to maintain effective working relationships and ensure that corporate priorities can be achieved whilst maximising income for the authority through an efficient, effective and comprehensive billing and collection service.
• Oversee staff management activities, including recruitment, training and development and performance reviews.

Drive service improvement, supporting innovation, analysing legislation, coordinating responses to complex enquiries, and ensuring compliance with policies, procedures, quality standards, and fraud prevention measures.

About You

• We are looking for a confident and motivated leader with strong experience in managing people, performance and service delivery within a fast‑paced environment.
• You will be highly organised, able to balance competing priorities, and comfortable making informed decisions that support effective service outcomes.
• You will have excellent communication and interpersonal skills, with the ability to guide, support and develop team members.
• A keen eye for detail, a commitment to high standards, and the ability to interpret legislation and apply policies consistently will be essential.

Why Join Us?

• Flexible working arrangements and hybrid options.
• Generous annual leave and pension scheme.
• Opportunities for professional development and career progression.

Be part of a forward-thinking council committed to innovation and community impact.

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their under representation in our workforce.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:

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