Director of Operations

Description

Are you a strategic leader who thrives in fast-paced environments and is passionate about operational excellence? Arbor Metrics Canada is seeking a results-driven Director of Operations, Canada to lead and oversee all operational functions across Canada.

In this pivotal role, you will be responsible for aligning regional operations with corporate objectives, ensuring compliance with regulatory standards, and driving performance across teams and territories. This is an exceptional opportunity for a seasoned operations professional ready to step into a high-impact leadership position and shape the future of our Canadian operations.

• Lead and manage all Canadian operational functions, including workforce planning, client relations, compliance, and service delivery.
• Serve as the primary executive liaison for Canadian clients, partners, and regulatory bodies, and collaborate with Executive Leadership to set strategic goals, report progress, and make operational decisions.
• Supervise distributed teams across Canada and support Field and Project Managers to ensure alignment with strategic goals and digital transformation initiatives.
• Monitor business support functions to ensure smooth operations, contract compliance, and goal attainment.
• Collaborate with Directors to review financials, drive profitability, and enhance synergies across support functions.
• Develop, analyze, and improve business metrics to manage operations and lead initiatives that enhance safety, training, quality, productivity, customer service, and compliance.
• Continuously review and standardize operational processes, identifying opportunities to integrate technology for greater efficiency and effectiveness.
• Coach and develop managers, provide ongoing performance feedback and foster a culture of continuous improvement.
• Champion the Company’s mission and values, inspiring others to integrate them into daily decisions and activities.

• Strong written and verbal communication skills
• Confident in public speaking, presenting, and engaging diverse audiences
• Skilled at building relationships and collaborating with leadership
• Organized with effective time management
• Capable of analyzing complex issues and making sound decisions
• Experienced in leading teams independently and collaboratively
• Proficient in Microsoft Office and mobile technologies
• Effective in managing personnel and fostering employee growth
• Demonstrates integrity, credibility, and alignment with organizational values
• Works well independently or within a team Adaptable, able to multitask, and thrive in fast-paced, evolving environments
• Focused on delivering high-quality services and driving performance improvements
• Brings business acumen, strategic thinking, leadership, and decision-making expertise

• Bachelor’s degree in business administration, Environmental Science or industry related field, or equivalent experience.
• 5+ years of experience in utility corridor management, remote sensing, or vegetation management.
• Experience and proven leadership ability, industry-specific knowledge gained through experience
• Experience having applied seasoned business judgment to operational issues and advising on appropriate solutions

This is a remote office environment with 40% travel requirements. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must be able to maintain attention and concentration for extended periods of time. Reasonable accommodation, if available, may be made to enable individuals with disabilities to perform the essential job functions.

Primary functions require sufficient physical ability and mobility to work in a hybrid or remote office environment; to sit at a workstation for prolonged periods of time; to frequently stoop, bend, reach, twist, grasp and make repetitive hand movement in the performance of daily duties, including computer work; carry, push and/or pull light amounts of weight and occasionally lift and/or move up to 15 pounds;

ability to see and hear in normal range with or without…