National Special Projects Director - Human Services

At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.

Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities.

As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence.

With services in 17 states, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time.

Join our nationwide family and let us help you achieve your unique goals and dreams.

• Compensation: Based on geographical area. Bonus eligible position.
• Work Environment: This is a remote position with significant travel expectations (80% to 90% travel). The role will require travel for extended periods, typically 2 to 3 weeks at a time, across the nation.
  Must live within one of the states Dungarvin operates in to be eligible.
• Team Culture: Light-hearted humor, deep mission pride, and genuine peer support keep us grounded and connected.
• Work Schedule: Must maintain a flexible schedule but standard business hours (Mon-Fri), plus occasional extended overnight travel.
• Retirement Plan: 401 K plan with employer match after one year of service.
• Time Away: PTO that increases with tenure, PTO donation options.
• Insurance & Health: Medical, dental, and vision coverage (including dental for domestic partners), pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance.
• Employee Perks: National brand discounts, employee referral program, employee assistance program
• Job Mobility: Dungarvinsmulti-state footprint allows internal job mobility nationwide.

Step into a dynamic, high-impact role where you make an immediate difference leading interim operations during critical vacancies, driving national projects, and bringing operational expertise to solve real challenges across multiple states. You’ll step in as interim leadership when teams need steady guidance the most (quality concerns, leadership gaps, acquisitions, or divestitures), stabilize services, build trust, and keep the mission front and center.

When not on assignment, you’ll manage national projects, conduct business/systems analysis, support new service development, lead change initiatives, and contribute to communities of practice and organizational improvements.

This is a role for someone who thrives in uncertainty, brings calm confidence and empathy to difficult situations, and finds deep reward in turning challenging moments into positive outcomes for the people and teams we serve.

• Serve as interim operational leader during vacancies. Providing direct supervision, team support, budget oversight, and continuity of quality services (often in fast-moving, high-need situations).
• Act as a subject matter expert in operations, regulatory compliance, best practices, and process improvements.
• Lead national projects and initiatives from initiation to completion (scope, planning, execution, stakeholder communication, budget tracking, and transition).
• Conduct detailed operational and systems analysis to identify inefficiencies, recommend solutions, and support strategic decisions.
• Support change management, quality assessments, new service stabilization, and cross-functional collaboration.
• Contribute to national communities of practice, policy development, training creation, satisfaction surveys, acquisitions support, and other strategic priorities as needs arise.
• Travel on short notice to support urgent operational assignments while balancing national project work.