Operations Implementation Manager; Remote

Operations Implementation Manager REMOTE WITH TRAVEL

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, Lens Crafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one‑on‑one, developing professional relationships based on trust and care.

The Operations Implementation Manager is responsible to support development and lead strategies and initiatives focused on improving onboarding experiences before, during and after sites’ transition/integration to drive immediate operational/process execution to ultimately improve top line growth and bottom‑line operating income savings.

MAJOR DUTIES AND RESPONSIBILITIES

• Deliver operational implementation and onboarding strategies of the company’s systems and operating platform to onboarding practices
• Deliver special projects, as required to optimize efficiency and consistency of execution
• Support continuous onboarding programs with sites
• Manage operational execution pre, during, and post integration to ensure field sites are fully onboarded with the company’s policies, operational processes, and standards
• Support new initiative launches, observe, and assess team member adoption, and leverage key learnings to update training materials and tools
• Partner with cross functional teams to identify and implement tools and processes that enhance the patient experience and drive standardization and efficiencies
• Collect feedback from field sites to generate improvements in future projects, operational model and initiatives
• Build cross functional relationships with corporate and field partners to proactively evolve best practices to drive operational excellence
• Stay abreast of existing capabilities through regular worksite visits, field communication, focus groups and operational improvements
• Travel required to support practice integration and special projects as the business needs

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• 5+ years of related experience (initiative execution and onboarding, integration, etc.)
• Strong working knowledge of healthcare clinics and/or eyecare retail environment
• Excellent verbal, written, listening and presentation skills
• Ability to influence/negotiate at various levels in the business
• Able to create communications and disseminate for readers to understand and act upon
• Able to work in ambiguity using critical thinking to provide innovative solutions
• Ability to travel approximately 50-75% of the time

This posting is for an existing vacancy within our business.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at  (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email

HRC .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.