Community Program Development Manager

Who we are

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

We believe in equity, diversity and inclusion ― it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2

SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.

(Please note H&S offers hybrid option. Candidates can work from anywhere in Canada)

The Community Program Development Manager role is responsible for the effective development and implementation of fundraising program plans, including program development, execution, and central operations, to support the achievement of annual revenue targets for a portfolio of community fundraising programs, including Social Media Fundraising, Fundraise Your Way, and Memorial Giving.

The role is also responsible for planning, managing, and delivering tactical execution of program plans, including website development and updates, program promotions, email campaigns, supply chain management and team communication.

This is a complex role that requires the ability to manage multiple internal & external stakeholders, priorities and programs simultaneously, in a resource‑constrained environment. This role includes both national program development and execution, as well as working directly with the regional fundraising relationship team to support program delivery.

• Provide input to program plans, including strategies, tactics and executional considerations.
• Develop contingency plans as necessary to achieve goals.
• Plan and execute pre‑defined components of the program.
• Develop innovative ideas for testing to reduce costs and drive revenue.
• Identify best practices in the industry that could be tested and integrated into the programs.
• Ensure a thorough understanding of the target market and other stakeholders.
• Execute surveys and research requirements.
• Provide reports and conduct effective analyses to inform decision‑making and business planning (and contingency implementation, if necessary).
• Review processes and investigate efficiencies to support current and future business needs.

• Assist with the development of online/offline bilingual materials, communications and other tools.
• Ensure high‑quality, relevant and timely communications with various stakeholders.
• Establish an agreed‑upon approval process and obtain sign‑off on plans and communications.
• Lead website development for programs, working with cross‑functional partners and vendors as required.
• Support website testing and monitoring for improved user experience.
• Assist in delivering and executing online strategies, including website, email, social media, and digital advertising campaigns.
• Lead email writing, list preparation, deployment and key member for e‑Communications plan.
• Proactively investigate opportunities and handle any issues, working closely with key stakeholders.
• Contribute to the successful execution of the event experience.

• Lead the planning and tactical execution of the annual program plans to support the successful delivery of all program targets.
• Work with vendors and internal partners to ensure that all project deliverables are met on time, on strategy and on budget.
• Lead discussions with internal and external partners to ensure mutual alignment is maintained.
• Attend briefings, research discussions, focus groups, ideation sessions, etc., as required.
• Provide input into regional…