Special Projects Senior Manager

About the role

We’re part of a small, high‑impact team of generalists who shape and deliver trajectory‑changing and business‑outcome focused projects. Working across product, data, marketing and operations, we collaborate with senior stakeholders to solve tough, ambiguous business problems.

• Leading and executing trajectory‑changing, cross‑functional projects that align with the company’s strategic goals.
• Engaging senior stakeholders to build the cross‑functional influence required to align teams and successfully deliver high‑impact initiatives within a business area.
• Collaborating with senior stakeholders and teams across product, marketing, operations, and engineering to problem‑solve jointly and deliver initiatives successfully.
• Identifying opportunities to optimise processes, drive efficiencies, and enhance project outcomes across Monzo.
• Driving problem solving, research and data gathering to inform business cases, go/no decisions and influencing strategy setting for a part of the business.
• Owning analysing data, customer needs, market, competitive insights and commercial analyses to inform strategic decision‑making.
• Developing and tracking project plans, KPIs, and success metrics, ensuring timely progress and measurable results.
• Mentoring and supporting junior team members, fostering a culture of innovation and collaboration.
• You have a founder mindset and take ownership of your work.
• You have the urge and resilience to challenge the status quo and make things better.
• You're excellent at managing and influencing stakeholders.
• You're a persuasive communicator who can inspire stakeholders and influence decisions and project outcomes.
• You're commercially minded and excited to collaborate with external partners and other stakeholders to get the best outcomes for our customers.
• You thrive in ambiguity, ask incisive questions and take a structured and data‑led approach to problem‑solving.
• Your super power is understanding and solving complex problems, whether it is going deep into data or based on regulation, legal documents, business processes, user needs, or technology.
• You're data‑driven, numerate and logic oriented.
• You are a great project and team leader.
• You're humble but excited by what we're doing at Monzo.

• Experience working in a high‑growth company on zero‑to‑one projects and products.
• Experience working on business transformation and strategy.
• Experience working on international expansion projects.

• We’ll help you relocate to the UK.
• We can sponsor your visa.
• We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
• £1,000 learning budget each year to use on books, training courses and conferences.
• We will set you up to work from home; all employees are given Mac Books and for fully remote workers we will provide extra support for your work‑from‑home setup.

• Initial Call with Hiring Manager
• Loop interviews
  • Analytical thinking
  • Problem Solving
• Final Interview, Behavioural

This process should take around 2‑3 weeks – your schedule is really important to us, so we promise to be as flexible as possible!

We’d only close this role once we have enough applications for the next stage. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that’s listed just yet.

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview  can read them here.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow  Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at the application stage 😊