Learning & Development Lead, Patient Value and Access, US Oncology

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Job Description

About the role

As a member of Takeda Oncology, as an Associate Director, your work will contribute to our bold, inspiring vision:
We aspire to cure cancer. Here, you'll build a career grounded in purpose and be empowered to deliver your best. As part of the U.S. Oncology Team, you will report to the Head of US OBU Strategy & Business Operations.

• Lead learning and development initiatives to enhance PVA field roles capabilities, including foundational disease, treatment and product knowledge, core skills, account management, use of digital tools and execution.

• Build deep understanding of the Access environment, market dynamics, stakeholders, incentives and policies that shape the current market.

• Pull through the One Oncology approach to develop and deliver patient-centered customer solutions, ensure cross functional collaboration, deliver value, and build trust with customers.

• Develop a training feedback loop system and performance tracking to ensure sustained learning and skill enhancement.

How you will contribute

• Build a culture of continuous learning and development within the organization. Design and deliver training programs that enhance the skills and capabilities of our access field teams and home office colleagues.

• Strategically develop and implement a comprehensive learning and development plan that aligns with the organization goals, objectives and future business needs.

• Lead the design, development, and delivery of training programs on disease state, engagement skills, customer interaction, and product knowledge/treatment landscape, ensuring effective engagement execution and evaluation throughout the learning process.

• Spearhead new hire and advanced PVA training curriculum focused on ongoing market dynamics, policies and access changes along with product knowledge, disease state education, and customer interaction skills.

• Drive field performance through tailored training, performance tracking, and coaching, collaborating with PVA Leadership Team, Sales, Marketing, I&A and S&BO to address performance gaps.

• Partner closely with Head of Strategic Account Management, Head of Payer Account Management, and Head of Access Marketing and Patient Access to develop a rich program that elevates field access capabilities, fosters collaboration and drives the business forward.

• Assist with the integration and use of tools and systems, ensuring the field team leverages technology to enhance productivity and customer engagement.

• Stay up to date in coverage, coding, and reimbursement across different sites of care and types of insurance/payers.

• Oversee performance tracking and reporting, using metrics and feedback to improve training outcomes and ensure alignment with organizational objectives.

• Measure and evaluate field development programs to understand the effectiveness, impact on the learning and provide recommendations for change.

• Develop and maintain relationships with external vendors and subject matter experts to leverage the latest thinking, best practices, and industry-standard benchmarks in learning and development.

• Manage training curriculum to ensure training program remain current, relevant, and aligned with market trends and evolving product offerings.

• Manage and track Learning and Development budget.

• Partner with business and functional leadership and HR, to continue to develop teams, drive new hire training and support the business.

Minimum Requirements /Qualifications

• Minimum BS/BA degree with MS/MBA preferred

• 8+ years of pharmaceutical sales and/or account management experience or relevant clinical experience.

• Minimum of 2 years of pharmaceutical field training experience, alternatively, experience in other relevant areas such as marketing, sales operations, or related fields.

• Expert in new…