Controller - Client Services & Operations

Xango is hiring a full-time Controller to take ownership of a portfolio of clients and play a key role in how the firm operates and grows.

This is a senior, client-facing role with real responsibility. You’ll be the primary point of contact for your clients, responsible for day-to-day decisions, delivery quality, and the overall client experience.

For the right person, this role will expand beyond client work into firm operations and leadership, with a clear path toward a future Head of Operations position.

The role is fully remote. Preference will be given to candidates based in Vancouver who are interested in working hybrid up to three days per week at our dog-friendly co-working space near Olympic Village. We are currently considering candidates based in Canada only.

Please read the job description in full before applying as there are specific instructions on the application process.

About Xango

Xango provides accounting and financial services to businesses and not-for-profits with annual revenues between $1M and $10M. We act as a plug-and-play finance team so owners and executive directors can focus on running their organizations.

We’re a small team of five and a growing firm. Things evolve, processes improve, and priorities shift as we scale. We care about results, not hours worked. There’s flexibility in how and when you work, with clear accountability for outcomes.

Why Join Xango

• Total compensation of approximately $90k–$115k, including base salary and performance based revenue participation
• Fully remote work anywhere in Canada, with a preference for Vancouver-based candidates interested in hybrid work
• Brand-new Mac Book
• Extended health and dental benefits
• Three weeks of vacation plus three personal days
• Direct impact in a growing firm

What You’ll Do

Client Ownership

• Own a defined group of clients end-to-end
• Act as the primary advisor and decision-maker for your clients
• Manage scope, priorities, and timelines directly with clients
• Make day-to-day judgment calls independently, escalating only when necessary
• Proactively identify issues before they become problems

Client Delivery

• Review bookkeeping and controllership work for accuracy and professional judgment
• Own and resolve accounting, payroll, and process-related issues
• Lead budgeting and cash flow forecasting support
• Translate financial information into clear, practical guidance

Team and Operations

• Lead and support a small team of bookkeepers
• Coach team members and support their development
• Improve and document core processes as the firm grows
• Identify recurring issues and help put long-term fixes in place

What Success Looks Like

• Within 6 to 12 months, you own a significant portion of client relationships
• You are trusted to make independent judgment calls
• You act as the main escalation point for delivery and quality
• You contribute meaningfully to how the firm operates and scales

This role is intended to grow into a senior operational leadership position.

Who This Role Is For

This role is a good fit for someone who is comfortable working independently and being fully accountable for outcomes. You don’t need a lot of structure or hand-holding and are confident managing multiple clients and priorities ’re practical, solutions-oriented, and client-focused, with clear and professional communication.

Experience and Skills

• 4 to 8 years of Canadian accounting experience
• Experience owning or leading client files end-to-end
• CPA completed or in progress preferred
• Strong understanding of Canadian accounting, payroll, and GST/HST
• Budgeting and cash flow forecasting experience
• Big 4 and public accounting experience is an asset

Nice to Have

• Not-for-profit accounting experience
• GST/HST, PST, or PSB filings
• Experience managing or mentoring others
• Familiarity with QBO, Xero, Dext, and Plooto

How to Apply

We personally review every application.

Please send:

• A resume that includes the word “mango” somewhere in the document
• A short video (no longer than two minutes) explaining why this role interests you and the next place you’d like to travel and why

Here’s what you can expect after submitting your application:

• First Round Interview:
  If selected, we’ll email you at the address you provided. This initial interview will be with one of the founders and will focus on your skills, past experiences, and how they align with the role.
• Take-Home Assessment:
  If you advance past the first interview, you’ll receive a task designed to simulate a typical day in this position. This is your chance to showcase your skills and evaluate if the role feels like a good fit for you.
• Second Round Interview:
  Following the assessment, you’ll meet the other founder to discuss values and your long-term goals.
• Final Steps:
  If needed, there may be a final chat with our leadership team before we make an offer.

Please e-mail your resume and video to  with the subject line:

Your Name – Controller – Client Service and Operations