Intervention Team Co-Ordinator

Job title: Intervention Team Co‑ordinator

Salary: SO2 £ 37,280 – £39,152

Hours: 37

Contract: Permanent

Location: Merrion House, Leeds LS1

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

As an Intervention Team Co‑ordinator you will:

• Have experience of leading a team.
• Have the ability to manage priorities whilst delivering on a range of projects and adapting to changing circumstances and priorities.
• Be able to support on driving a culture through the team that is focussed both on customers and quality.
• Have experience of managing a busy service to a wide range of customers/elected members.
• Have the ability to analyse and interpret information, identify common trends and learning outcomes and report to a wide range of audiences.

An exciting opportunity has arisen for a forward‑thinking, motivated, and hardworking individual to join the Property Management team. The post holder will have the opportunity to develop and use a broad skills set and will increase their experience in leadership and line management, contract management and managing repairs programmes. The post holder will hold the position of Intervention Team Co‑ordinator within the Property Management division.

You will be responsible for managing a team to ensure the effective delivery of the service.

As part of the role you will provide advice and guidance on repair related matters, ensuring the service provides excellence. You will be a strong leader with a ‘can do’ attitude in‑line with the Councils manager habits, and have excellent communication skills and a strong customer focus is required. An ability to prioritise, meet deadlines and have a clear focus on staff engagement is essential, as the post holder will need to support and manage a high performing team.

You will ensure that all customer correspondence, complaints, enquiries, and compliments are handled effectively within service standards.

You will correspond accurately and diligently with elected members and to provide a quality service that delivers against the Council core values.

You will take ownership for operational issues and manage relationships with all stakeholders to ensure effective and efficient service delivery.

The team is currently based at Tribeca House on Roundhay Road, however these arrangements may change in the future and candidates should be aware that they will be contracted to work in any location within the Leeds City Council geographical area. This is a challenging but rewarding role and an exciting opportunity for someone that is looking to develop their career.

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further

Apply for this job online. Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

If you have any queries or would like an informal chat about the role please contact Kerry Gold, Intervention Team Leader  or email

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must…