Continuous Skills Development Manager

Overview

Position summary:

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training;

mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

• Implements training programs at the facility level; participates as a member of the Functional Divisional training network with other facilities to determine current best practices and share learnings.
• Manages execution and quality of delivery across the change programs as assigned, incorporating the initial change impact assessment results into program delivery plans, ensuring stakeholder alignment, communicating change initiatives, and leading program interventions to help achieve desired change outcomes and providing change sponsorship as required.
• Oversees, coordinates, and provides leadership to project teams supporting change initiatives, establishing and measuring change key performance indicators for change programs, ensuring consistency in messaging between multiple projects, delivering clear direction to end users (e.g., project team, facility leadership, facility associates, and managing site communications) and developing a communication strategy and execution model.
• Acts as an active member of the facility leadership team, sharing knowledge, expertise, and coaching to develop others, leveraging involvement in operations programs to drive change initiatives through modeling appropriate change management behaviors and engaging program teams in the change management process.
• Coordinates with facility level and home office level associates and leadership to implement corporate initiatives.
• Coordinates training programs utilizing and maintaining training materials, leveraging associate expertise and resources to assist in the facilitation of training in the facility, supporting Quality, Safety, and Human Resources teams in meeting training requirements.
• Guides and executes the Leadership Development process across the facility, managing and coordinating the hourly associate training programs (e.g., Lead Program), assessing and calibrating training programs to determine training effectiveness, ensuring required training is tracked and scheduled, and working with Implementation Managers to ensure the overall training strategy is delivered.
• Supports associate engagement by providing learning opportunities, building relationships, providing cross-training opportunities, consistently encouraging cross-functional teamwork, monitoring work plans, workloads, and associates schedules to meet deadlines, resolving issues to avoid delays in project deliverables, and using systems to audit progress and identify concerns early.
• Respect the Individual: builds high-performing teams, embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform.
• Respect the Individual: works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Respect the Individual: attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments.
• Act with Integrity: maintains and promotes the highest standards of integrity, ethics, and…