Manager, Professional & Consulting Services

Manager, Professional Services

Are you passionate about developing talent and driving organizational success through effective leadership? As a Manager in our Professional Services team at Thomson Reuters, you will play a pivotal role in shaping the performance and growth of a dynamic team. This position offers the opportunity to lead a team of consultants and trainers to deliver innovative solutions and best-in-class service to our tax and accounting firm customers.

We have office hubs in Ann Arbor (MI), Dallas (TX) and Minneapolis (MN). This position is also available remotely.

About the Role

In this opportunity as Manager, Professional Services, you will:

• Manage a team of around 10 direct reports in consulting and training roles
• Collaborate closely with several internal teams including product, technology and sales
• Create and implement tools, processes and working practices to improve the effectiveness and efficiency of staff, and to enable staff to deliver best in class service in a profitable manner
• Co-create strategic initiatives of Professional Services with senior leadership vision and guidance
• Hire and onboard new staff

About You

You’re a fit for the role of Manager, Professional Services if your background includes:

• 8+ years of experience working in a professional services organization or similar related leadership experience
• Bachelor's degree in relevant field, and/or equivalent experience
• Strong knowledge of the tax & accounting profession (preferred)
• Excellent communication skills
• Demonstrated success in professional learning environment; quickly grasps new skills, principles and concepts
• Leadership skills to support the recruiting, training and professional development of dedicated professional service team members, and management of team according to the standards for consulting and training delivery
• Strong cross team/group/organizational collaboration skills. Must have the ability to achieve objectives by successfully interacting and collaborating with peers, stakeholders, and executive leadership

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What’s in it For You?

• Hybrid Work Model:
  We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance:
  Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth:
  By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits:
  We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture:
  Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values:
  Obsess over our Customers, Compete to Win, Challenge (Y) our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact:
  Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact:
  
  We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and…