Portfolio Manager

Overview

Portfolio Manager - Residential (Houses & Flats, West London) We are recruiting for an experienced Portfolio Manager to take full responsibility for the day-to-day management of a single, large portfolio landlord with a mix of houses and flats across West London
.

This is a hands-on, client-facing role suited to someone who enjoys owning their portfolio, delivering a high standard of service, and building long-term landlord and tenant relationships. The position offers a hybrid working pattern of 3 days in a Central London office and 2 days working from home
.

• Day-to-day management of a designated residential portfolio
• Proactive coordination of repairs, maintenance, and contractor performance, including specifying, tendering, and supervising works where required
• Regular inspection of properties and buildings, maintaining accurate inspection reports and health & safety records
• Ensuring full compliance with landlord & tenant legislation and current health & safety regulations
• Managing pre- and post-tenancy matters, including minor refurbishments
• Acting as a key liaison with tenants, residents, and relevant stakeholders, attending meetings as required
• Overseeing rent collection queries, service charge matters, and approving invoices for completed works
• Maintaining and updating property management systems and records
• Producing clear management information and reports for internal stakeholders and clients
• Sharing knowledge across the team and contributing to best practice
• Attending industry and networking events and keeping up to date with market developments

• Proven experience managing residential (or mixed-use) property portfolios
• Strong knowledge of landlord & tenant legislation, compliance, and best practice
• Confident managing maintenance, contractors, and refurbishment works
• Comfortable working directly with portfolio landlords and handling high levels of responsibility
• ARLA, IRPM, or a similar professional qualification (or working towards)
• Organised, proactive, and service-driven, with excellent communication skills

• Competitive benefits package designed to support wellbeing, financial security, and work-life balance
• Generous holiday allowance, increasing with length of service
• Pension scheme and life assurance
• Hybrid working arrangement
• Access to health, wellbeing, and employee support programmes
• Travel and lifestyle benefits
• Flexible benefits options allowing you to tailor coverage to suit your needs

Please send your CV to