Host Contract Manager - Mason , IA

Overview

Host Home Contract Manager — Mason City, Iowa, United States

Mosaic at Home Manager - Lead with Purpose, Empower Lives.
Must Reside in Iowa

Are you a passionate and experienced leader dedicated to empowering individuals with intellectual and developmental disabilities? Do you thrive in a role where you can mentor, guide, and ensure the delivery of high-quality, person-centered services? If so, join Mosaic as a Mosaic at Home Manager and make a lasting impact! At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community.

As a Manager, you will play a crucial role in overseeing our Mosaic at Home and direct care contracted intermittent service (where applicable) lines.

• Lead and Mentor: Supervise, train, coach, and support Mosaic at Home Coordinators, fostering their growth and ensuring they provide exceptional service to home providers, direct care workers, individuals receiving support, and their families.
• Drive Growth and Retention: Actively participate in recruitment and matching activities, focusing on the retention and growth of both individuals receiving support and home providers, meeting established growth goals.
• Ensure Quality and Compliance: Oversee the compliance and quality of Mosaic at Home and direct care contracted intermittent services (where applicable), including contract adherence, service delivery, and health and safety standards.
• Manage Contracts and Services: Oversee contract and service delivery compliance, ensuring all regulatory and accreditation requirements are met. Review program plans, assessments, individual support plans, and billing documents for accuracy and compliance.
• Provide On-Call Support: Be available to provide assistance to home providers and Mosaic at Home Coordinators as needed.
• Contribute to Agency Growth: Participate in activities that lead to agency growth and service improvement, including assisting with referrals and other opportunities.

Salaried, 40 hours per week, Days, some travel as needed for the department and agency. Agency vehicle or mileage reimbursement available. On-call to support the team and department. Office location:
Forest City, IA or Clarion, IA – hybrid after training.

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it’s the way we work. It’s good for the workforce, it’s good for Mosaic, and it’s the right thing to do.

What You'll Bring:

• Bachelor's Degree in Psychology, Special Education, or a related field or experience in lieu of education
• A minimum of three years of related work experience, with one year of supervisory or management experience
• Previous experience working with people with developmental disabilities is preferred
• May require CPR and First Aid certification
• Valid Driver's license
• A deep commitment to Mosaic's mission of empowering people with intellectual and developmental disabilities
• Proven supervisory and leadership skills, with a focus on coaching and mentoring
• Strong knowledge of behavior management, program development, and regulatory requirements
• Understanding of independent contractor regulations and contract management
• Excellent planning, organizational, problem-solving, and communication skills
• Proficiency in computer skills and various software applications

• Lead with
  
  Purpose:
  
  Make a tangible difference in the lives of individuals with disabilities and their families.
• Be Part of a Supportive Team: Join a collaborative and passionate team dedicated to Mosaic's mission.
• Professional Growth and Development: Opportunities for training, advancement, and leadership development.
• Live Our Values: Embrace Mosaic's values of belonging, connection, faithfulness, and grit.
• Competitive Benefits: Medical Plans (3 to choose from), Dental, Vision, Basic Life, Education Assistance, Fitness/Gym reimbursement, Flexible Spending Accounts, Health Savings Account with high deductible medical plan, Voluntary Life and AD/D, Voluntary Long term Disability, Other Supplemental Plans, Retirement Plan
• Available immediately: Paid Time Off – earn 6 hours every biweekly pay period — used for vacation, sick, personal, holidays, Employee Assistance Plan and Daily Pay.