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Sr. Manager - Engagement, Remote Jacksonville

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listing for: Florida Blue
Remote/Work from Home position
Listed on 2026-02-07
Job specializations:
  • Management
    Program / Project Manager, Talent Manager, Operations Manager
  • Non-Profit & Social Impact
Job Description & How to Apply Below
Position: Sr. Manager - Employee Engagement, Remote Jacksonville

Sr. Manager - Employee Engagement, Remote Jacksonville

Job Summary: The Senior Manager, Employee Engagement leads the design, planning, and strategy for employee engagement, volunteering, and donations across all Guide Well Enterprise business subsidiaries. This role supports the enterprise's corporate social responsibility efforts by fostering a culture of employee engagement, community involvement and teamwork among employees, that reflects the company's values and mission and unites Guide Well employees.

Essential Functions:

  • Lead the design, plan and strategy for employee engagement, volunteering and donations for Guide Well Enterprise (all business subsidiaries) in support of the company's mission and CSR strategy for the approximately 18,000 Guide Well associates across the country and Puerto Rico.
  • Lead coordination of engagement strategies across each business unit, working with leadership to implement Enterprise strategy and programs.
  • Lead the planning, implementation and activation of community engagement initiatives to support the Foundation and Enterprise strategy, working with community leaders to identify unmet needs, co-develop solutions and craft programs that create the desired impact.
  • Develop, manage and evaluate strategic employee volunteer engagement plan to engage the Enterprise workforce and increase organizational effectiveness.
  • Manage the Guide Well Gives employee volunteer program and oversee execution of all aspects of planning in collaboration with key geographical markets including communication, internal resource coordination and reporting.
  • Maintain and manage the Guide Well Gives volunteer portal including administration, user support, reporting and analytics, and ensuring seamless integrations with Guide Well's volunteer program goals and objectives.
  • Strengthen connections with the local nonprofit community.
  • Consult and coordinate with the Guide Well Community organizations to advise and support their community relations efforts.
  • Raise awareness around Guide Well's involvement in the community through coordination with Enterprise Communications;
    Communicate impact of community volunteerism and coordinate with Enterprise Communications.
  • Work with the CEO and senior leadership in the coordination and implementation of events where they are heavily involved. Provide event and administrative support when executives lead external community engagement and outreach efforts.
  • Work with Guide Well leaders and ambassadors, from all business areas and companies, to coordinate, plan, promote, and reconcile the annual Guide Well employee giving campaign, volunteer efforts, and other employee engagement initiatives.
  • Develop and implement community engagement/board training for Guide Well leaders and teams.
  • Develop and lead new Enterprise-wide skills-based volunteer programs like pro-bono or skills-based volunteer initiatives.
  • Manage the Lift by Guide Well program including the application process, promotion and awareness of program, fundraising and managing inquiries from employees.
  • Lead the strategy, development and execution of internal and/or external special events and statewide corporate initiatives (Heart Walk, food drives, blood drives, etc.).
  • Manage team of employee volunteers/engagement council and/or contractors/consultants as assigned. Determine best approach to coordinate Employee Engagement program and local community engagement initiatives.
  • Serve as a member of the Florida Blue Foundation;
    Report to CSR/Foundation Lead, while maintaining a strong relationship with Local Presence teams to collaborate on the development and execution of the regional enterprise strategy.
  • Oversee other employee engagement efforts including: (note: formatted as part of list) Impact reporting for scorecard.

Required Qualifications:

  • 6+ years related work experience.
  • Related Bachelor's degree or additional related equivalent work experience.
  • Demonstrated program management and coordination experience.
  • Demonstrated experience maintaining confidentiality regarding sensitive information.
  • Experience working with external agencies and non-profit organizations.
  • Experience working with all levels of management and…
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